A breakdown of your credit card activity on Slice Payments/Register. These values are not inclusive of any cash payments processed.
Total Card Sales: Total value of card sales before chargebacks, processing fees, refunds, order adjustments, and subscriptions.
Refunds/Adjustments: Value of refunds, partial refunds, and adjustments made on orders.
Chargebacks: The value of refunds to a customer where they have disputed a payment and requested a refund through their bank or credit card issuer. This will also include any fees associated with a chargeback. This would also include a credit in the instance of a reversed/successfully disputed chargeback.
Credit Processing Fees (Card Present): Processing fees associated with card payments where the card is physically present. This also includes MKE payments (Manual Key Entry) when the payment terminal fails to obtain the card details from the card's chip or magnetic stripe. This consists of any percentage and swipe fees outlined in your agreement for card processing.
Credit Processing Fees (Card Not Present): Processing fees associated with card payments where the card is not physically present, such as payments over the phone. This consists of any percentage and swipe fees outlined in your agreement for card processing.
Net Total: The final amount of Total Card Sales combined with any refunds, processing fees, order adjustments, and chargebacks.