How long does shipping usually take?
We ship via GLS, DHL or DPD from our fulfillment center in Slovakia. Most packages arrive within 5-7 business days.
How do I know where to track my package if I only received the tracking number?
Typically, orders from our EURO website are shipped via GLS CZ. If you have received a tracking number, you can enter it on this website or check with DPD. Please note that you may need to change the location on the GLS website. Here is an example of how you would complete this step.
GLS CZ: https://gls-group.com/CZ/en/home/
DHL Express: https://mydhl.express.dhl/cz/en/home.html#/getQuoteTab
DPD: https://www.dpd.com/cz/cs/
I'm having an issue with my delivery!
If you believe there's an issue with your delivery, such as a lost or stolen package, or a parcel damaged in transit, contact us at cs.eu@skullshaver.com.