Staff training

USING THIS SITE

Notice the five navigation tabs across the top of the page. You are currently on the Home page. The other four tabs are Guiding Questions, Service Categories, Partners, and More.

Guiding Questions

Guiding Questions are general questions that form a survey to help staff to identify all of a client's needs. The Guiding Questions page organizes guiding questions by service categories. Each question links to a related services page. For example, under the Basic Needs category, clicking on the Housing link displays the the Housing Assistance services page, which displays a list of housing-related services.

Service Categories

Service Categories organize services by categories. The Service Categories page displays definitions of each category. Click on individual categories on either the page or the drop-down menu to display each page. For example, to locate Housing Assistance services from this page, click on the Basic Needs link to display a list of service areas. Select Housing to display the same Housing Assistance service page in the example above.

Partners

Partner pages list all the services offered by that partner. They also include a general description of each organization, a map to their location, a link to their website, and contact information.

More

The More page includes information such as the training calendar and a list of frequently asked questions.

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The Service Categories and Partners pages contain lists of "yes" questions and specific service forms.

Yes Questions

"Yes Questions" relate to specific service forms to assist in determining whether the service might be a good fit for the client.

Service Forms

Service forms are .pdf documents that contain details about the organization and contact information; service descriptions and categories; minimum eligibility qualifications and "yes" questions for fit.

Point to the form with your mouse. A “pop-out” button will display in the upper right corner. Click this button to open the .pdf file in a new window. At this point you can e-mail, print, view eligibility, etc.