Loaner WIFI Hotspot Settings
Quick Start Guide
Embedded Files
How to View Your Hotspot's Network Name and Password
How to View Your Hotspot's Network Name and Password
The information below will enable you to connect your Chromebook, laptop, or iPad to your new Orbic hotspot's WiFi network.
Glossary:
Glossary:
Wi-Fi Name/ SSID: The name that identifies the wireless network.
Wi-Fi Password: The password needed to connect to the WiFi network.
These Steps Will Give You the Information You Need to Connect to Your Hotspot's WiFi Network
These Steps Will Give You the Information You Need to Connect to Your Hotspot's WiFi Network
Press and hold the Power button on your Verizon Orbic Hotspot to turn on the display.
Press the Menu button on the top of the device three times to navigate to 5GHzWiFi Info.
Then press the Power button to say OK.
4. View the following:
WiFi Name: this is the network name you will find on your Chromebook or computer to access the internet
Security type: (this will always say WPA2)
˙˙Password (next to the lock icon): this is what you’ll enter on your Chromebook or computer to connect to the network.
WiFi Name & Password are the same for all hotspots
What's the Difference?: 2 GHz vs 5 GHz WiFi
What's the Difference?: 2 GHz vs 5 GHz WiFi
Since most customers requested higher performance or speed, we made the 5 GHz band appear in their network options. 5 GHz has more channels for communication. Usually, there aren't as many competing devices on the newer band. But by design, 5 GHz can’t reach as far. Similarly, if you're doing a lot of high-bandwidth activities online, such as gaming or videoconferencing, it's best to use this frequency and move as close as possible
Device Settings
Device Settings
Press Power/OK to view next options.
Press Power/OK to highlight the 5GHz Channel we want to use and press Power/Next to select.
Press Menu/Next to view Mobile Data status, press Power/OK to select Mobile Data ON/OFF.
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
How many devices can I connect to the hotspot?
You may connect up to 4 devices at a time.
Is there a data limit?
No, our plan is 4 G Mobile Broadband Unlimited.
Ignore the date on the screen; it’s for the billing cycle but doesn’t impact data
Is there a data speed cap or speed limitations?
Yes, there is a cap on the data speed.
We get 25GB of high-speed hotspot data.
Once you use 25GB, the speed will slow down for the remainder of the billing cycle.
Can customers use the 2.4 GHz Band?
No, the network is turned off and should not appear in network options. However, if a customer has changed the device settings and selected the 2.4 Band, they will experience issues when attempting to connect.
You will need to ensure that they select the 5GHZ band under device settings.
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