Any member with a question regarding activity shown on an account statement should contact the credit union as soon as possible. Any errors must be brought to the attention of WSFCU within six months of statement date. For all errors, please document your concern in writing and include the following:

(1) Name and account number

(2) Description of the error

(3) Dollar amount

(4) Date of error

Upon receipt of written notification, our response and any necessary correction will be issued within 10 business days.

We can be reached by telephone at (708) 246-6870 or by mail at the address below.