Marvin E. Garellek, B. Comm
5620 Alpine Avenue,
Montreal, Quebec, H4V 2X5
Tel: 514-816-6417
Email: marvin@icbb.com
Languages: English, French (Spoken & Written)
Strengths: Sales Leader and Sales Management Specialist, business and marketing strategist, selling complex business solutions, project manager, self starter, strong negotiator, trained leader, results oriented, team player, relationship builder, accountable, customer centric, communicative, public speaker.
Competency Profile: Sales Management : Direct / Distribution / Building & Managing a Reseller Network / VARs , Business and Marketing Planning, Assessment of the current sales team, Sales Process implementation, Building a quality Sales Pipeline, Coaching, Recruiting, Managing and Motivating the Sales Team
February 2012 - Present
Odotech Inc. - International Sales Manager
Position: Reporting to the President, I am responsible for leading the company’s International Sales strategy and execution including the International Reseller Network and Sales team of nine people in Montreal, Chile, France and the UK. Marvin has been tasked to develop and implement the sales strategy, develop and implement the sales process, work with the team to provide leadership, implement SugarCRM, build the pipeline, increase sales directly and through the Solution Partner Program he developed.
Accomplishments: Since joining, Marvin has developed and implemented a clear sales strategy and a Sales Process for the team, implemented SugarCRM, initiated weekly sales meetings to share information, motivated and coached the team to drive the sales engine. Responsible to the sales team for Coaching, Mentoring, Listening, Motivating and Accountability. Developed a Solution Partner Program and signed on 3 new resellers – 1 in Brazil, 1 in China and 1 International Reseller with over 1,500 Global offices. For a company that never had sales in the 1st Quarter – sales in the 1st quarter were 50% of the previous fiscal year and after 11 months have a 35% increase in sales over last fiscal year. Marvin sold over $220,000 directly and generated his own pipeline of $3 million. Total pipleline has grown 60%. He also took over the VP Marketing role in Sept 2013 and hired a Marketing Coordinator.
January 2011 to February 2012
Modulis.ca Inc – VoIP IP PBX Manufacturer - Vice President of Sales
Position: Responsible for building the company’s sales and marketing strategy. Working closely with the President, Marvin has developed the sales and marketing plan and strategy, implemented Salesforce.com CRM, built the pipeline, hired a telemarketer and Director of Marketing and developed a Reseller Program.
Accomplishments: Since joining, Marvin has increased sales by 20%, built the business plan for the next generation hosted PBX platform, expanded the marketing department, developed a reseller program and signed on 3 resellers
November 2007 to January 2011
Groupe Acces Communications Inc. (Wireless Internet Service Provider)
Vice President of Sales and Operations
Position: Responsible for building the company’s sales and marketing strategy as well as operational processes. Working closely with the President, Marvin has developed the sales and marketing plan and strategy as well as the implementation for building the consumer and business wireless data network. Responsible for adding new services on the network starting with VoIP in January 2010.
Accomplishments: Since joining, Marvin had doubled the subscriber base every six months and Groupe Acces ate the end of 2010 was the third largest wireless ISP in Quebec.
December 2005 to November 2007
Prestige Telecommunications Inc.
Vice President Sales & Marketing
Position: Responsible for overseeing Canadian sales, marketing, public relations and business development. Reporting to the President, Marvin has been tasked to develop the sales & marketing plan and drive new business from current clients and new prospects. Working closely with his team of four salespeople in the Calgary, Toronto and Montreal offices to deliver timely and value driven sales funnel including setting sales objectives and planned weekly meetings with the team. Sales are targeted at wireline and wireless operators and equipment vendors. Also initiated the sales plan to sell the Vonnexx Contact Center hosting solution to help Prestige gain a toehold in the enterprise space for inbound support.
Accomplishments: Since joining, Marvin tripled his team’s annual sales quota from $3 million to $9 million, by establishing a solid sales strategy and sales plan, wrote and initiated the marketing plan, opened new accounts including Rogers Cable, Wireless and Telecom (Ontario and Quebec), Bell Wireline, Bell Mobility, Expertech, Videotron, Telus Quebec, Aliant, SaskTel, Hydro Quebec, Maskatel, Airwide Solutions and Nexacor as well as further developed sales into Bell Canada. Also created OEM and VAR relationships for three brand name product lines for resale and installation including Alcatel, Nortel and Ericsson for the operator and enterprise markets.
January 2004 to December 2005
Expertech Network Installation Inc.
Eastern Canadian Sales Manager
Position: Responsible for all Eastern Canadian Sales and three sales people. Reporting to the VP of Sales I have been tasked to develop the sales plan and drive new business targeting enterprises such as school boards, contact centers for large verticals i.e. financial, healthcare. I lead the pricing and quotations team to deliver a timely and value driven sales funnel. Sales are targeted at wireline and wireless operators, enterprise as well as private networks in the public and para public domains. Sold into school boards, Ajilon, Aliant and enterprise clients.
Accomplishments: Since joining, my team had established the sales plan and exceeded my sales target of $2 Million by 300%. Also introduced SaskTel to Expertech. Expertech sold $20 million of infrastructure services to SaskTel following the introduction.
March 2000 to January 2004
NHC Communications Inc.
Director of Canadian Sales/Director of Marketing & Investor Relations
Position: Newly created senior business development position to manage a small team and marketing assistant, to sell NHC’s telecommunications cross-connect solution (software controlled robotic hardware switch) to Incumbent Local Exchange Carriers (ILEC), Competitive Local Exchange Carriers (CLEC) and Multiple Dwelling Units/Multiple Tenant Units (MDU/MTU) companies across Canada and NorthEastern US. Reporting to US based Exec. VP of Sales & Marketing. Also assumed the Marketing/Investor Relations role March 2001
Sales Job Description: Responsible for developing a sales team and marketing strategy to sell into the ILEC and CLEC marketplace. Targeting various levels from operations, provisioning, testing, VP level right up to the President in order to meet or exceed monthly sales forecasts and budgets. Also conducted product training, sales coaching and motivated a team of 4 sales staff, 9 systems integrators and 3 resellers to ensure revenue growth. This included setting out the detailed plan, recruiting resellers and training them, developing ROI analysis, responding to RFP/RFQs and negotiating the sales and ongoing sales aftercare.
Accomplishments: Developed a sales strategy and prospect list, which includes every major Canadian Incumbent telco with, contacts right up to and including the Presidential level including Telus, SaskTel, MTS, Bell Canada, Aliant & Expertech. Exceed quota of $3 million by signing a $15 million 3 year contract with Bell Canada and had trials initiated in three other ILECs. Developed relationships in the technology, operations, IT, purchasing departments of major telephone companies including the positions of President, VPs, Directors, Managers & Business Analysts.
Marketing & Investor Relations Job Description: Responsible for developing a marketing and IR strategy and implementation including preparation of written plan, hiring and management of support personnel and overall budgets. Responsible for the branding, positioning of the company, design and writing of all collateral materials, web site, promotional materials and trade show booth and strategy. Write all PR releases and the Annual Report.
Accomplishments: Developed a Marketing/IR plan including; competitive analysis, development of the company and product branding, positioning, PR plan, collateral materials including web site, brochures, direct mail/email campaigns, sales tools including interactive CD, white papers, trade show booth strategy and design. IR plan included; IR section of the web site, PR releases, investor email campaigns, analyst/broker meetings and communications. Gained analyst coverage and broker awareness. Placed articles in Canadian Business Magazines and Industry publications.
March 1999 – March 2000
PriceWaterhouseCoopers (PWC)
Director, Client Development
Position: Newly created (March ‘99) senior business development position (Montreal) by PWC’s Technology Industry Group to sell PWC services to Technology, InfoComm, Communication & Entertainment (TICE) companies in local markets. The position was officially closed in October 1999.
Job Description: Responsible for selling all of the firm’s services to Technology, InfoComm and to Entertainment vertical markets in the Quebec marketplace. This includes prospecting, cold calling,
meeting prospects, assessing their needs, appointing partners and accompanying them to close the sale. Also included, understanding prospects’ e-business and marketing strategies, helping them network with strategic partners, bankers, venture capital firms, angels and incubators.
Accomplishments: Signed five (5) new clients for various professional services including; Audit, Tax, Financial Advisory Services, Technology Audit and Government Grants .
Established relationships with prospects, banks, venture capital funds, pension funds and angels.
April 1997 - March 1999
Multidev Technologies Inc.
VP Marketing & Sales
Job Description: Responsible for the positioning, launch and sales of the company’s new client/server and mainframe softwares – * ChainDrive POS software for retail chainstores * ForkLift Wholesale Distribution software and a separate * Accounting/Financial module. Responsible for overseeing the sales team of 3 and develing the sales and marketing strategy to sell the newly created Windows based POS software into retail chainstores. Had to identify, qualify and lead the sales team’s strategy and sales funnel and process.
Accomplishments: Created the company’s brands: ChainDrive, ForkLift and Turnstyle. Researched and wrote the sales & marketing plan. Implemented the product position, name, logo and sales materials (brochures, PR release, Internet site). Initiated the sales process in the North American marketplace with an emphasis on Quebec retailers. Signed nine (9) clients including two large retail chain stores – Cabine Telephonique, April Cornell. Developed a reseller network plan and signed six (6) Value Added Resellers in Canada.
1992 - 2011
Internet Capital Bulletin Board Inc.
www.businessplanworks.com
Job Description: Co-owner of a software company that developed Plan “A” Business Plan software and Plan “A” Marketing Plan software. Responsible for developing sales into major software retailers, sub-licensing of proprietary software to third party resellers and opening channels of distribution.
Accomplishments: Co-developed two software products, implemented the sales and marketing strategy to package the product and successfully gained shelf space in major retailers: * CompUSA * Business Depot * Computer City and others. Successfully negotiated the license of Plan “A” to * Corel Corporation on a non-exclusive basis and to * Prentice Hall Canada, * Global*Star Software and * Quebecor’s French publishing division - Trecarré. Solid understanding of organizations, strategic marketing & planning, management techniques and financial planning. Since 1992 over 300,000 units sold. Major reseller: www.LegalZoom.com
1983 - 1992
Terrecan Communications Inc.
CEO & VP Sales
Job Description: Co-founder of a medium-sized marketing and corporate communications agency specializing in strategic marketing communications planning, and implementation of corporate design, adverts & printing.
Education
Concordia University 1983 : Bachelor of Commerce, Management Major, Marketing Minor
Concordia Management Association: President 1983
Kurlan Sales Leadership Intensive Graduate: October 2012
Organizations
1993-2007 JCF: Board of Directors ($300 million Endowment Fund)
2000-2007 JCF: Marketing Chair ($300 million Endowment Fund)
1996-2008 Fondation de la Tolérance: Board of Directors
2005-2013 Youth Employment Services (YES): Grants & Loans Committee
2005-2013: Youth Employment Services Seminar Leader: “Sales and Negotiating For Success”, “Selling Successfully on the Internet”, “Business Planning”, “Marketing Planning”
2011-2013: JRH : Board of Directors and Marketing Chair
Personal Data
Excellent knowledge of Sales & Marketing, Internet marketing, Telecommunications (Wireline/Wireless), Networking and Technology Solutions, IP PBX, SaaS, CaaS, CRM & Cleantech.
Proficient with PCs, Windows, Mac, MS Office, LAN/WAN Networks, SaaS, IP Voice, UC,
CRM (Salesforce, Sugar, Capsule) and the Internet - since 1995.
Technical Know-How:
Internetworking/cabling: Ethernet, TCP/IP, structured cabling and fibre optics
Network services/protocols (Access/transport): MPLS, Lan Extension, ATM, frame relay, multicast, network management, Internet access
Operating systems: Windows, Mac, Data Center, SAN, VMWare
Voice services: IP Telephony for Avaya, Asterisk, SIP trunking, IP-PBX
In addition, Marvin serves on Citibank’s Panel of Experts, is a Gerson Lehrman Group Council Member, a public speaker for Youth Employment Services (YES) Montreal and has served on the board of directors and as marketing chair of three large charitable organizations. He has made numerous speeches to entrepreneurs on topics ranging from business planning, marketing strategy, sales development and strategies, negotiating for success and creating value for all stakeholders in a company.
Contact me for information.