Resident Information
Quick Reference - Who is responsible for what in Springmeadows
Springhurst Community Association - Brief description of Springhurst - the larger community association of which we are a part. The Village of Springmeadows has a volunteer from our community serving on the Board of the SCA representing the interests of our residents.
Winter Weather Instructions
Snow Policy - Roads in Springmeadows will be cleared when there are at least three inches of snow. Driveways will be cleared when there are four inches of snow. Sleet and ice removal will be determined on a case-by-case basis.
Outside Water Shut-Off Procedure - Click on this link for illustrated instructions on turning off the outdoor faucet to prevent pipe freeze in the winter. Reverse the procedure to turn the faucet back on in the spring.
HomeServe
For those residents that enrolled in the interior and exterior plumbing home repair plans offered by HomeServe USA through the Louisville Water Company, you may be eligible for a refund for all monies paid. The exterior insurance policies apply to homes, not condominiums/patio homes. Several of our residents enrolled in these programs and are due refunds.
If you paid for the exterior policy, you should:
· Call HomeServe at 877-444-2480tu
· This is an automated system. When prompted, choose cancel policy.
· Your call will be directed to a cancellation agent.
· The agent will ask your name and address (no policy number is required).
· Tell the cancellation agent you live in the Village of Springmeadows and do not own the land on which your home is located.
· After giving this info, request a refund.
· It may take up to 60 days to receive a full refund. The information will be forwarded to the Louisville Water Company to remove the charges. Once HomeServe sees the charges are removed, they will cut a check for a full refund for all historic payments.
Please note: If you have an interior policy, you may still be covered, so talk to the agent about this service.
Village of Springmeadows * Louisville, Kentucky * spmeadows@gmail.com
www.villageofspringmeadows.com
Community Service Line (502) 384-9012
Louisville 8th Division Metro Police (502) 574-2258
Copyright 2022