Summary

Strong people leader with 25 years of experience building high-performance teams that get things done in Service Management, IT Operations and Security, and Organizational Transformation

• 20 years with Financial Services firms, built on 5 years of prior experience architecting and delivering products to market for disruptive startups. 

• Best at building centers of excellence for IT service delivery, production management, and operational excellence, including operational technology risk management and business continuity.

• Known for turning ambiguity to vision, keeping changing priorities aligned with strategy, and building process improvements into everything we do.