About Us

Richard Levine has been an active contractor and principal consultant for more than four decades in the areas of needs analysis, requirements management, best practice BA processes, Quality Assurance, and business process improvement. He was a member of the team forming the first Quality Assurance Group at Xerox Canada Inc. He went on to become Senior Business Analyst, and was given the "Award of Excellence" for leading the a major Call Centre infrastructure improvement project. Later he formed his own consulting company and has contributed to many projects as a Senior Business Analyst, Business Systems Analyst, and Project Lead for clients including Reuters, Telus, Bell Canada, Honda Financial, KPMG, Ontario Ministry of Transportation, 4 of the 5 major Canadian banks (TD Canada Trust, BMO, CIBC and RBC), and the Halton Regional Police Service.

He is currently focusing on providing the Services described on this website, and teaching in the School of Computer Technology as a member of Faculty in George Brown College, Toronto, Canada.

He is an enthusiastic advocate of collaboration and knowledge-sharing. Use this website for its resources and useful links for the consultant or working IT member of the business enterprise. Leave comments using the contact us form.

Richard is based in Toronto, Canada, in the historic Little Italy area, with his family. More information about his current work and activities can be found on LinkedIn.

For a full resumé feel free to contact us.