COURSES

We at P.E.T. Office value your career development. It's for this reason that we offer a number of different training courses across subject areas such as management training, leadership training, and personal development.

Customer Service Skills Training (January 2021)

This course identifies the internal and external customers, the appropriate service that should be accorded to them and ways to attain customer satisfaction.

Basic Communication Skills Training (Written Communication) (January 2021)

The training program is designed to help POC employees develop the instructions and information by using appropriate language, method and manner to ensure the clients understand the message and take necessary actions.

Basic Communication Skills Training (Oral Communication) (February 2021)

This program will help POC front-liners and personnel understand and improve their communication dynamics to deal effectively with clients.

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