1. Right things (Effectiveness)
« Effectiveness is doing the right things. » The Effective Executive
« Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results. » Peter Drucker
« Articulating the right goals is the first step. » « Get the Right People in the Right Jobs » Execution, The discipline of getting things done.
« Effectiveness is having the right output at the right place, at the right time, at the right price. » Business Process Improvement
10 practices to do the right things :
Prepare a plan with goals, process and resources (people, technology, material, financial).
Specify the most important activities and resources.
Set priorities about what is important and urgent.
Invest time and money in activities and resources that will produce maximum results.
Start with the most important activities that are not necessarily the most urgent.
Focus on the 20% of activities that produce 80% of results.
Do the right activities and use the right resources to achieve goals.
Anticipate potential problems and risks.
Prepare a second plan to reduce potential problems and risks.
Evaluate results.