Emerg Telo Numbers 2011

Call 911:

• • When you are in immediate danger or witness a crime in progress.

  • For a serious injury or medical condition.

  • Any other situation needing urgent attention.

  • Do NOT call 911 for non-emergencies or to report a power outage (to allow telephone capacity for emergency calls).

Call 311 (TTY 212-504-4115):

• • When you need access to non-emergency services or information about City government programs.

  • Do NOT call 311 for emergencies.

Emergency Telephone Tips:

• • If you call 911, specify the type of emergency (fire, medical, police) and be prepared to answer questions. During a medical emergency, turn a light on so that emergency responders can find your home.

  • During emergencies, please use the telephone only when absolutely necessary to keep the lines free for emergency calls. If you have broadband Internet access, use NYC.gov.

If the 911 system becomes unavailable for any reason, use the following emergency numbers to reach emergency fire or police:

FIRE AND EMERGENCY MEDICAL SERVICE (EMS)