Narayan Ramasubbu

I am a Professor of Business Administration at the Joseph M. Katz Graduate School of Business at the University of Pittsburgh.

Previously I was...

* associate professor of business administration at the Joseph M. Katz Graduate School of Business

* assistant professor of information systems at the Singapore Management University

* PhD student and research associate at the University of Michigan

* product manager & senior developer at SAP AG, Walldorf, Germany and SAP Labs India, Bangalore

* software engineer at CGI (IMR), Bangalore

Broadly speaking, I am interested in technology management issues. Two interrelated goals guide my research:

  1. help businesses involved in the development and maintenance of software systems to produce high quality products, solutions, and services in an efficient and cost-effective way.

  2. help firms to improve the efficacy of their digital business strategies which rely on enterprise software platforms.

I investigate system design, development, and maintenance activities by focusing on individual, team, and organizational processes and their interrelationships with the technical design attributes of the system. In doing so, I develop process and product design guidelines, and help practitioners manage complex tradeoffs in product, service, and organization design.

My key research themes are:

  • Software process and product design with a focus on globally distributed product development and services delivery

  • Design, implementation, use, and governance of enterprise information systems

  • Software-driven innovation and business strategies

  • User behavior within digital platforms

  • Technology-facilitated social change in the "base of the income pyramid" communities