I am the Samuel A. McCullough Professor of Business Administration at the University of Pittsburgh School of Business.
Previously I was...
* assistant professor of information systems at the Singapore Management University
* PhD student and research associate at the University of Michigan
* product manager & senior developer at SAP AG, Walldorf, Germany and SAP Labs India, Bangalore
* software engineer at CGI (IMR), Bangalore
My research program is anchored in the conviction that human flourishing through technology-driven innovation is not a given; it requires deliberate design, economic, and social choices.
My research interests span technology-driven innovation and its associated communities of practice; analytics and AI applications for business value and social good; user behavior within digital platforms; software product development and service delivery; and the design, implementation, and governance of enterprise information systems.
I adopt a sociotechnical perspective and integrate design- and community-based principles for developing solutions that address persistent trade-offs and paradoxical tensions faced by organizations pursuing digital transformation initiatives. I embrace methodological pluralism, employing design science, case studies, field and lab experiments, causal inference from observational data, and simulation approaches to inform the deliberate choices that transform technological potential into sustainable business and societal progress.
“Meet Narayan Ramasubbu” featured in the Pitt Business Magazine.