Troubleshooting Customer Account
On this page we will do what we can to help you sign in and book your seat for your next class.
My account states that it has expired. It won't let me login.
Check your internet cookies setting in the internet options
Open Internet Options
Click on Privacy tab
Click on Advanced (button in the middle of the privacy tab)
Check to make sure that both first and third party cookies are accepted.
Save and close out of the Internet entirely
Relaunch and sign in
I did not receive an email confirmation saying that I am registered for the class.
to verify that you are registered
log into your customer account
click on My Booking tab
If you do not see a current class on this page then you did not follow through with confirming the registration
Go back to customer account main page
click on New Booking
Current class will show with a green Book button to the far right.
Click on Green Book Button
Click on Confirm Booking
final page will pop up stating that you are now confirmed for the upcoming class. Verify through my booking.