In this section you need to:
Describe the organization
(i.e. Name, location, area of business, number of employees, years trading etc)
Identify the user, his role in the organization and the area for development.
Give a clear statement of origins and form of any relevant data
This could include Paper based info such as;
(Work diaries, Address Books, Invoices, Order forms or other paperwork)
Also, any data coming from other existing systems (internal or external).
Telephone Calls or information from someone coming into the shop
Below are 2 examples of previous student's work
NB These are a guideline, do not copy them as the exam board monitor plagiarism electronically
3 Marks Excellent description with all elements present
2 Marks Some desription of both the stages of study and end user involved
1 Mark Vague desription of the end user and area of develeopment