Publications

Refereed Publications in Top-Tier Journals (FT 50)

[15] Zhang, L., Wattal, S., and Pang, M.-S. (2023) “Does Sharing Make My Data More Insecure? An Empirical Study on Health Information Exchange and Data Breaches,” MIS Quarterly, forthcoming.

Keywords: Information Security, Data Breaches, Health Information Exchange, Inter-Organizational System, IT Governance

[14] Pang, M.-S., Funk, R., and Hirschman, D. (2023) “We Fly Congress: Market Actions as Corporate Political Activity in the U.S. Airline Industry,” Organization Science, forthcoming.

Keywords: U.S. Airline Industry, Congress, Nonmarket Strategies, Pork and Perk Strategies

[13] Guo, X., Gong, J., and Pang, M.-S. (2023) “Creation or Destruction? STEM OPT Extension and Employment of Information Technology Professionals,” MIS Quarterly, forthcoming.

Keywords: IT Occupations, High-Skilled Immigration, OPT Extension, STEM, Local IT Employment

[12] Pang, M.-S. and Lee, G. (2022) “The Impact of IT Decision-Making Authority on IT Project Performance in the U.S. Federal Government,” MIS Quarterly (46:3) pp. 1759-1776.

Keywords: The U.S. Federal Government, IT Decision Making Authority, IT Project Performance, IT Project Management, Public Sector IT Management

[11] Wang, S.A., Pang, M.-S., and Pavlou, P.A. (2022) “Seeing Is Believing? How Including a Video in Fake News Influences User Reporting of Fake News to Social Media Platforms,” MIS Quarterly (46:3) pp. 1323-1354.

Keywords: Fake News, Users’ Reporting of Fake News, Video, Text Sentiment, Social Media

[10] Wang, S.A., Pang, M.-S., and Pavlou, P.A. (2021) “Cure or Poison? Identity Verification and the Posting of Fake News on Social Media,” Journal of Management Information Systems (38:4) pp. 1011-1038.

Keywords: Fake News, Identity Verification Policy, Badges, Status Disclosure, Online Anonymity, Misinformation

[9] Park, J., Pang, M.-S., Kim, J., and Lee, B. (2021) "The Deterrent Effect of Ride-Sharing on Sexual Assault and Investigation of Situational Contingencies," Information Systems Research (32:2) pp. 497-516.

Keywords: Ride-Sharing, Sharing Economy, Sexual Assault, Criminology, Routine Activity Theory, Societal Impact of IS

[8] Chen, M., Pang, M.-S., and Kumar, S. (2021) “Do You Have a Room for Us in Your IT? An Economic Analysis of Shared IT Services and Implications for IT Industries,MIS Quarterly (45:1a) pp. 225-267.

Keywords: Shared IT Service, Outsourcing, Governments, Economies of Scale, Social Welfare, Game Theory

[7] Cheng, A.Z., Pang, M.-S., and Pavlou, P.A. (2020) "Mitigating Traffic Congestion: The Role of Intelligent Transportation Systems," Information Systems Research (31:3) pp. 653–674. 

Keywords: Intelligent Transportation Systems, Traffic Congestion, Transportation Economics, IT Value, Difference-in-Differences.

[6] Tae, C.J., Pang, M.-S., and Greenwood, B.N. (2020) “When Your Problem Becomes My Problem: The Impact of Airline IT Disruptions on On-Time Performance of Competing Airlines,” Strategic Management Journal (41:2) pp. 246-266.

Keywords: Shared resources, Interdependence, Disruption, Airlines, On-time performance

Video Abstract: https://www.youtube.com/watch?v=7CnOX8VbKRg 

[5] Pang, M.-S. (2017) "Politics and Information Technology Investments in the U.S. Federal Government in 2003-2016," Information Systems Research (28:1) pp. 33-45.

Keywords: IT Investments, Politics, U.S. Federal Government, U.S. Congress

[4] Pang, M.-S., Tafti, A., and Krishnan, M.S. (2016) "Do CIO IT Budgets Explain Bigger or Smaller Governments? - Theory and Evidence from U.S. State Governments," Management Science (62:4) pp. 1020-1041.

Keywords: IT investments, Government growth, U.S. state governments, CIO budgets

[3] Pang, M.-S., Tafti, A., and Krishnan, M.S. (2014) "Information Technology and Administrative Efficiency in U.S. State Governments - A Stochastic Frontier Approach," MIS Quarterly (38:4) pp. 1079-1101.

Keywords: IT Value, Public Sector, U.S. State Governments, Stochastic Frontier Analysis, Translog Cost Function

[2] Etzion, H. and Pang, M.-S. (2014) "Complementary Online Services in Competitive Markets: Maintaining Profitability in the Presence of Network Effects," MIS Quarterly (38:1), pp. 231-248.

Keywords: Online Services, Network Effects, E-Commerce, Analytical Modeling

[1] Pang, M.-S. and Etzion, H. (2012) "Analyzing Pricing Strategies for Online Services with Network Effects," Information Systems Research (23:4), pp. 1364-1377.

Keywords: Bundling, Network Effects, Price Discrimination, Online Services, Online Game Industry

Basak, E., Tafti, A., and Pang, M.-S. (2023) “The Role of Online and Geographically Distant Social Networks in Political Decision-Making: An Empirical Evidence from the 2016 United States Elections,” Journal of the Association for Information Systems, forthcoming.

Pang, M.-S. and Thatcher, J.B. (2023) “A Practical Guide for Successful Revisions and Engagements with Reviewers,” Journal of the Association for Information Systems (24:2) pp. 317-327.

Pang, M.-S. and Tanriverdi, H. (2022) “Strategic Roles of IT Modernization and Cloud Migration in Reducing Cybersecurity Risks of Organizations: The Case of U.S. Federal Government,” Journal of Strategic Information Systems (31:1) 101707.

Pang, M.-S. and Pavlou, P.A. (2019) "On Information Technology and the Safety of Police Officers," Decision Support Systems (127:1) 113143.

Pang, M.-S., Lee, G., and DeLone, W. (2014) "IT Resources, Organizational Capabilities, and Value Creation in the Public Sector Organizations - Public Value Management Perspective," Journal of Information Technology (29:3), pp. 187-205.

Pang, M.-S. (2014) "IT Governance and Business Value in the Public Sector Organizations - The Role of Elected Representatives in IT Governance and Its Impact on IT Value in U.S. State Governments," Decision Support Systems (59:1), pp. 274-285.

Other Refereed Journal Publications

Lee, G. and Pang, M.-S. (2022) “How Are Service Automation and National ICT Development Associated with International Trade in Services?,” Information Technology for Development (28:4), pp. 837-859.

Pang, M.-S., Suh, W., Kim, J.-H., and Lee, H. (2009) "A Benchmarking-Based Requirement Analysis Methodology for Improving Websites," International Journal of Electronic Commerce (13:3), pp. 119-162.

Refereed Book Chapters

Pang, M.-S., Suh, W., Hong, J., Kim, J.-H., and Lee, H. (2009) "The Use of Website Quality Metrics in the Era of Web 2.0," in Handbook of Research on Web 2.0, 3.0, and X.0: Technologies, Business, and Social Applications, Murugesan, S. (ed.), 2010, Hershey, PA: IGI Global.

Other Publications

Pang, M.-S. and Lee, G. (2019) “AI-Powered Intelligent Automation and International Trade in Services: Implications for Service Jobs in APEC Economies,” Policy Reference, Korea Institute for International Economic Policy.

Pang, M.-S. (2015) “Is IT Worth It? Yes! – What State Government Leaders Need to Know About Returns on IT Investments,” The IBIT Report, Institute for Business and Information Technology, Temple University.