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source: https://access.redhat.com/solutions/2112#ftp
Solution Verified - Updated November 21 2015 at 4:30 AM -
Red Hat Global Support Services anonymous FTP - dropbox.redhat.com
File size greater than 1GB that needs to be sent to Red Hat Global Support Services
How to provide large files to Red Hat Support (vmcore, rhev logcollector, large sosreports, heap dumps, large log files, etc.)
How to upload files to Red Hat's FTP dropbox.redhat.com?
Customer portal case screen allows to upload files less then 1GB only. How to upload large files to Red Hat Technical Support?
Production server crashed, how to attach document, screenshot, crashdump(kdump)?
After hard reboot, collected data like tcpdump, strace, top, ps, vmstat, iostat and reports for analysis. Whom can I send ?
System hang and would like to know the reason behind it, where can I provide data for analysis ?
Refer Attaching files for attaching files with less than 1GB size via Red Hat Customer Portal.
Please Note: vmcore (crash dump) files, regardless of their size, should always be uploaded to the FTP server. sosreport files should be attached to the support case through the web interface whenever possible. These actions help speed the support process.
To upload files directly from your system, you can also use Red Hat Support Tool (redhat-support-tool). It gives you flexibility and also scripting capabilities. The simplest way to upload a normal-size file, e.g.: sosreport, is this:
$ redhat-support-tool addattachment -c CASE_NUMBER /path/to/sosreport
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