PRIVACY POLICY

Jo Morgan Therapy Privacy Policy

This website does not collect any personal information of any sort ever.

The type of information I collect, how I collect it and why I collect it.  (only applies if booking an appointment via the external system).

If you make a booking through my website via the ‘Book online session now’ button then the Calendly system will ask you to fill in a few sections with questions which will collect personal information from you. This will include your name your email address your phone number and your payment card details to pay via stripe. All of this information will be provided directly by you, therefore you are under no obligation to provide this information if you choose not to. I will use the information given by you to book your appointment and send you a zoom link to enable the appointment to occur and to make any necessary changes to your appointment if needs be.

Under the UK General Data Protection Regulation (UK GDPR) the lawful bases I rely on for processing this information are:   

Contract: I need to collect personal information about you in order to provide you with the best possible treatment. Your requesting treatment and my agreement to provide that care constitutes a contract, you can, of course, refuse to provide the information, but if you were to do that I would not be able to provide any therapy. Your consent is assumed as you have chosen to give it to me. You are of course able to remove your consent at any time. 

Very rarely it might be in your best interest that I would  need to give your information to a third party, EG this need may arise if you or someone else is at severe risk of harm, in which case I may need to notify your GP or another appropriate body. 

Again very rarely but on occasions I may need to share some of your information with my professional bodies which are C.O.S.R.T college of sexual and relationship therapy and B.A.C.P British association of counselling and psychotherapy all your personal details will remain confidential unless as stated above there is a severe risk of harm to yourself or a third party.

I have regular supervision where I discuss cases but they are anonymised.

Legitimate interest: I have a legitimate interest in collecting that information, because without it I couldn’t do my job effectively and safely.

At the start of your therapy sessions I will send you a contract and confidentiality form for you to read through and give you the opportunity to ask any questions you have before signing.

How your personal information is stored.

Whilst you are having therapy sessions I will make a note of the dates you attend sessions and sometimes this will include a few bullet points from the sessions. These notes are then filed away in a secure locked filing cabinet with no identifiable information logged in them, I allocate you a case number and your notes are logged as such. 

These notes are kept for 1 year after your last appointment then securely destroyed either shredded or burnt on a fire pit.

Your data protection rights.

Under UK data protection law you have rights, these include,

Your right of access- you have the right to ask me for copies of your personal information.

Your right to rectification- you have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure- you have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing - you have the right to ask me to restrict the processing of your personal information in certain circumstances.

You have the right to object to processing -you have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability- you have the right to ask that I transfer the personal information you gave me to another organisation, or to you in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request I have one month to respond to you. 

My contact details

  Joanna Morgan

   Bristol chiropractic and sports clinic

   2 Kellaway avenue

   Westbury Park Bristol BS6 7XR

   Phone: 07790593585

   Email: jomorgantherapy@gmail.com

How to complain

I want you to be absolutely confident that I am treating your personal data responsibly, and that I am doing everything I can to make sure that the only people who can access that data have a genuine need to do so. Please do bare in mind that any information processed digitally is never 100% secure from hacking cybercriminals or other unauthorised third parties.

If you have any concerns about my use of your personal information, you can make a complaint to me I am a data controller, via same details as above.

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’S address:

I formation Commissioner’s office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Updated: October 5th 2023