Tech Background

Device Management Team Member 

• Amplified IT Google Admin Certificate for Admin Level 1 (Nov 2023), Admin Level 2 (Nov 2023), Admin Security Specialist (Jan 2024), and Admin Chrome Specialist (Jun 2024)

• Implemented migration from Active Directory and Microsoft Exchange to Google GCDS

• Google Suite for Education Administrator Coursera certificate (Jan 2020)

• Azure, Google, Intune, Ivanti Service Manager, Ivanti Voice, and Mosyle Systems Administrator

• Image and maintain PC computers throughout the district using Dell Image Assist,  Ivanti Endpoint Management, and Windows Imaging Tool

• Manage, train and collaborate with various Dept. of Technology Services (DoTS) teams

• Provide on-site and remote support with setup and operation of computers, installation of systems software; installation, configuration, and support of district approved software

• Assist and support with Google and DPS net (internet and e-mail); inspect and troubleshoot problems with computers and their peripherals, file servers, etc. 

• Support in the areas of memory upgrading, problem diagnosis, recommended repair, and other hardware repair. 

• Deploys, Assists and supports application software for educational and administrative purposes. 

School Technology Specialist I & II 

• Assists users with accessing DPS files, emails and wireless configurations on both apple and android devices (hence the two-phones nickname, that and carrying both types of phone) 

• Performs technical support, in a help desk setting

• Act as a liaison between local user group and the Dept. of Technology Services

• Train and assist staff with internet and technology usage and services through professional development programs and in-services

• Providing one-on-one consulting and support. 

• Provides senior level instruction and technical consultation to administrators, faculties and staff on state-of-the-art applications of technology. 

• Develops implements and coordinates aspects of the District Technology Plan, departmental technology plans, and the technology plans of individual schools and learning centers.