What should I expect during my first visit?

Your session begins with a brief consultation to understand your needs, comfort level, and any areas of concern.
Every massage is customized to your body and goals.

What should I wear?

Undress to your comfort level.
Professional draping is used at all times to ensure privacy and respect.

Do you offer therapeutic or deep pressure massage?

Yes.
We offer a range of techniques, including Deep Tissue, Thai massage, and other therapeutic bodywork approaches.

Pressure is always adjusted to your preference.

How often should I schedule a massage?

It depends on your goals.
For stress relief, once per month is common.
For chronic tension or pain, sessions every 2–3 weeks may be beneficial.

What is your cancellation policy?

We kindly request at least 24 hours’ notice for cancellations.
Late cancellations may be subject to a fee.

Are gift cards available?

Yes.
Gift cards are available year-round and can be purchased online.

Is gratuity expected?

Gratuity is appreciated, but never required.
If you feel cared for and would like to show appreciation, you’re welcome to do so at your discretion.

Your comfort always comes first.

What happens if I arrive late?

If you arrive late, your session time may be shortened to respect the next guest’s appointment.
The full session fee will still apply.

We recommend arriving a few minutes early to settle in peacefully.

What is your cancellation policy?

We kindly request at least 24 hours’ notice for cancellations or rescheduling.
Late cancellations and no-shows may be subject to a fee.

We understand that unexpected situations can happen — open communication is always appreciated.

I’m not sure which service to book. What should I choose?

Most guests simply book “Custom Massage.”
Your therapist will adjust techniques and pressure based on your body’s needs during the session.

You don’t need to decide everything in advance.

Is it okay to request lighter or deeper pressure?

Absolutely.
Massage should feel supportive—never overwhelming.

Please communicate at any time so we can adjust to your comfort level.

Are your services professional and therapeutic?

Yes.
Healing Touch Body Work is a professional massage and bodywork studio.

All services are therapeutic and wellness-focused.
We maintain a respectful, professional environment at all times.

Can I request a specific therapist?

Yes, based on availability.
If you’re unsure, we’re happy to guide you to the therapist best suited for your needs.

Who should consult a doctor before massage? 

For your safety, please consult your physician before booking if you have:

• History of blood clots (DVT)
• Recent stroke or heart surgery
• Recent major surgery (within 3 months)
• Active cancer treatment
• Severe neuropathy or loss of sensation
• Uncontrolled diabetes
• Taking blood-thinning medication

Massage services at Healing Touch Body Work are intended for relaxation and general wellness purposes only and do not replace medical care.

If you are unsure, please contact us before scheduling.

Where are you located?

Healing Touch Body Work
838 Greenville Ave
Staunton, VA

Appointments are available by booking.