USU Double Charge

Ghost Train registration on January 27th kind of broke the Internet! Nice work!

That said, I've had a couple of people reach out and tell me that they registered once but were double charged by UltraSignup. If this was you - and please double check your card statements to be sure - here is how you contact UltraSignup for them to investigate and resolve the problem.

I apologize if you were double charged, and although it is beyond my control to fix it, I want you to know that UltraSignup has great customer service and I hope things are fixed quickly for you. If they are not, please reach out to me at ghosttrainrace@gmail.com.

Here are the steps to contact UltraSignup:

Go to our signup page and click "Ask a Question":
https://ultrasignup.com/register.aspx?did=111168

Click on "This link"

Click "Contact UltraSignup Support"

Fill out the fields, tell them you got double charged, and click "Send Message"

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USU Double Charge

Go to our signup page and click "Ask a Question":https://ultrasignup.com/register.aspx?did=111168

Click on "This link"

Click "Contact UltraSignup Support"

Fill out the fields, tell them you got double charged, and click "Send Message"

Go to our signup page and click "Ask a Question":
https://ultrasignup.com/register.aspx?did=111168