GAYLE LANE

PHONE: 815-412-5765

EMAIL: gaylerlane@gmail.com

EDUCATION

2019-University of the Cumberlands

M.A. Clinical Mental Health Counseling

2013- GEMOLOGICAL INSTITUTE OF AMERICA

Carlsbad, CA.

CERTIFIED IN:

Diamonds and Diamond Grading

2002 - DEPAUL UNIVERSITY, Chicago, IL.

B.A. in Liberal Arts, 2002

Major concentration in Child Psychology

GPA: 3.8/4.0

EMPLOYMENT HISTORY

08/2013 - 01/2016 Sales Associate FEY & CO JEWELERS

Sold ForeverMark Diamonds, Bridal Settings, Custom Designs

05/2012 – 08/2013 Human Resource Representative UPS

Investigations, Employment, employee relations, and benefits

09/2001 – 02/2009 Volunteer Manager/Case Manager/Trainer CASA WILL COUNTY

VOLUNTEER MANAGER

• Supervised and mentored Case Managers, Interns, Volunteer Coordinator and approximately 75 community volunteers.
• Assisted Executive Director with hiring of staff, development of programs, employee performance reviews, distribution of cases, and day-to-day program operations.
• Investigated assigned cases of abuse/neglect and interviewed all legal parties to the case in order to provide the Juvenile Court Judge with report including best interest recommendations.
• Supervised volunteers assigned to individual cases.
• Developed comprehensive case management program for youth involved in the juvenile court and charged with delinquent acts.

03/1978 - 02/1989 Flight Attendant/Instructor/Supervisor Eastern Airlines