Chapter 2 Introduction

Kavita Medical Centre, Lucknow (K. M. C.) is a prestigious hospital situated in the heart of Hazrat Ganj with a very large patient capacity. The popularity of this hospital is gaining momentum day by day because of the state-of-the art facilities provided here to the patients.

Its rich Medical Store serves to the purpose of the medicines of the patients who visit this hospital. The medical store currently is facing problems in maintaining its inventory and keeping its relations up-to-date with its suppliers. The Medical Store issues medicines to the patients and also receives the unused medicines in good condition from the patients to minimize wastage. With increasing number of patients this record keeping has become a burden and is no longer sustainable with the current manual system. It, therefore, badly needs an improved and efficient computerized system for maintaining its Inventory, Issue, and purchase activities.

The hospital treats both indoor patients and the outdoor patients. It has to maintain full information of the indoor patients as well as outdoor patients for the purpose of historical use. Doctors who serve to the hospital are the regular employees of the hospital; however, sometimes external doctors are used to handle complicated cases. So the hospital needs to maintain its Doctors’ records separately along with the records of its other employees. All these operations are getting unmanageable day by day because of the stiff rise in data.

With an eye on the future, the Senior Management of ‘K. M. C.’ has decided to invest into a computerized Hospital Management & Information System which may keep the records of its patients, employees, medical store, doctors etc and may also be able to handle its complete Accounting. It is also desirable to maintain the activities of pathology lab which is also run as a service in the hospital.

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