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This is a MBA Project Report On Analysis Of Customer Relationship Management In Private Sector Bank and this study is
conducted at HDFC Bank. Customer Relationship Management or CRM is a company-wide business strategy designed to reduce
costs and increase profitability by solidifying customer loyalty. Use this report for your reference and study. It's a strategy used
to learn more about customers' needs and behaviors in order to develop stronger relationships with them. You can also
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