Policies

Returns

As an online, mail or telephone order customer you have the right to cancel your order up to 14 days after your order is delivered. Once you've told us that you wish to cancel your order you have another 14 days to return the goods to us.  We will refund your order within 14 days of receiving the goods back. We only accept returns from the person who bought the item.

Data & Privacy

This sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, this information will only be used in accordance with this statement, which may change from time to time so please check this page before you interact with us to ensure you are happy with any changes. The policy you are viewing is effective at the time you are viewing it. We may collect: name(s), title(s), address(es), email address, order details, enquiry/ies and phone number(s). We use this information in connection with your order/enquiry. We do not use your information for marketing purposes. We do not store your information online. We do not place any cookies on your computer but we do not know if any of our associates, such as our website host ('google') or our payment processor ('Square') do this. Please contact them for further information. A cookie is a small file which asks permission to be placed on your computer's hard drive. If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application may then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. Personal information: we do not use your information for direct marketing purposes. We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We do not maintain a computer record of the information you have given us.