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If you're a HelpDesk representative who will be fielding questions from users about using Google Apps, here are some resources to help you out.
HelpDesk Resources
Learn to:
- Quickly resolve common issues with Gmail and Google Calendar
- Use Google's online resources to troubleshoot issues
Get tips on how to:
- Set up your HelpDesk operations to support Google Apps
- Train your support staff on troubleshooting Google Apps issues and submitting support tickets to Google
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800-111-2222
support@yourdomain.com
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