Certifications and Credentials

What is a Certified Administrator of Volunteer Services (CAVS) designation?

Certification is intended for healthcare professionals or other individuals with an interest in volunteer leadership. The purpose of CAVS certification is to promote healthcare volunteer services management through the certification of qualified individuals by:

• Recognizing formally those individuals who meet the CAVS eligibility requirements and pass the examination.

• Encouraging continued personal and professional growth in the practice of healthcare volunteer services management.

• Providing a global standard of requisite knowledge required for certification thereby assisting employers, the public and members of health professions in the assessment of a healthcare volunteer services manager.

A CAVS designation demonstrates clear qualifications to senior leaders, colleagues and the industry. In addition, achievement of certification highlights a commitment to the profession and to maintaining current skills and knowledge in supporting and expanding the field of patient experience. The purpose of the CAVS examination is to assess whether a candidate has the knowledge necessary for competent practice as a Certified Administrator of Volunteer Services, as defined by PXI.

The CAVS designation is achieved by completing and passing the online CAVS examination.