Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions. Organizations improve their customer flow and manage queues with virtual queue ticket and linear queuing solutions, queue displays, appointment bookings, queuing app, queue information, and a sophisticated queue management software.
Reshape the way your customers wait to be served. Take control of your customer’s queuing experiences with Virtual Queuing. Virtual Queuing System enables you to define the way your customers are managed in service areas. Our queuing system is an ecosystem of interconnected modules that helps to deliver a personalized customer waiting experience. From a customer’s arrival at a service area to the customer’s exit, we have it all mapped out for you with our take-a-ticket solution
Change the way your customers wait, and take control of your queues. Our take a ticket system helps you organize your queues by providing customers with a virtual queuing solution to book appointments or take a ticket via mobile app or ticket dispenser.
While waiting to be served, customers are engaged using digital signage solutions and informational queue displays with promotional messages and queue information.
The Workstation Terminal software and hardware is used by customer service personnel to call customers, transfer them and provide service.
Benefits Of A Queue Management System
Used in Hospitals,Banks,Airports,Retail Stores etc
Helps companies benchmark performance
Manages customer feedback in real-time from a central point
Increases customer loyalty
Improves customer retention
Related Products