Accomplished and passionate professional with 35+ years’ experience in delivering verbal and written communications, and providing high-level customer service to internal and external consumers. Extensive background in planning, designing, coordinating, and facilitating educational training sessions and events aimed at increasing position-specific expertise and supporting professional development goals.
Key Areas of Proficiency
Organization of resources to create efficient processes and procedures
Proactive learner, highly resourceful in gaining knowledge to better perform job responsibilities
Individualized support for supervisors, and peers for training, marketing, and support materials
Training for staff and stakeholders using general or proprietary software, written materials, and interactive media