Summary

Executive leader with operational and technical experience in the fleet & financial services industry. Expert in developing customer facing systems to support profitable growth and customer retention for Fortune 1000 companies, including the Railroad, Oil, Pharmaceutical, Insurance, and Telecommunications industries, as well as Government clients. Highly skilled in building and directing a tight-knit, cohesive team supporting:
  • Customer Service
  • Sales Support
  • Project Management
  • Systems Development
  • Customer Facing Systems
  • Business Intelligence
  • Analytics
  • Database
  • Network & Communications
  • Telecommunications
  • Call Center Support
  • Data-Center Operations
  • Business Continuity
Experienced at transforming technology operations, improving business performance and facilitating revenue growth by architecting and implementing cost-effective, robust and flexible systems and infrastructure. Sold and supported complex Business to Business (B2B) data integrations utilizing team selling approach as a Subject Matter Expert (SME). Keynote speaker at Fleet Industry conferences on the utilization of technology to reduce Total Cost of Operations (TCO) in fleets. Utilized Customer Relationship Management (CRM) tools to ensure closed loop service to meet clients’ expectations.

 Seeking Hire as VP o | r Director Senior IT Management Role

Specialties

  • Strategic Roadmap Planning
  • Staff Management & Development
  • IT Infrastructure Management
  • Project Management
  • Technology Sales Support
  • Systems Development
  • Business Intelligence & Analytics
  • SAP BusinessObjects
  • Microsoft Office Suite
  • Oracle Database, Oracle RAC, Oracle VM, SQL
  • Microsoft Team Foundation Server (TFS)
  • Cloud Computing - SaaS, IaaS, PaaS
  • Object Oriented Programming
  • Voice & Data Communications
  • PC Support - Windows & Mac
  • Vendor Relations Management
  • SLA's and Contract Negotiations
  • Call Center Infrastructure


Daniel O'Callahan is a Director-Level IT Management Professional that is seeking full-time employment (FTE) in a job to further my career as VP | Director in Information Technology (IT) and/or Information Services (IS). Reported to Sr. VP & CIO in my previous leadership role. Experienced with Oracle | RAC | VM | SAP Business Objects | IBM Cognos | SQL | Windows | MAC | Apple | Microsoft | PC | Sever | Network | Desktop | Applications | Infrastructure | Systems Development | Customer | Honeywell | Cloud | SaaS | PaaS | IaaS | BI | Big Data |Mobile | MDM | Social Enterprise | Microsoft | .net | Salesforce.com | Force.com | Customer Service | Sales Support | Customer Service | Project Management | Systems Development |Customer Facing Systems | Business Intelligence (BI) | Analytics | Database | Network & Communications | Telecommunications | Call Center Support | Data-Center Operations | Business Continuity. Specialties include Strategic Roadmap Planning | Staff Management & Development | IT Infrastructure Management | Project Management | Technology Sales Support | Systems Development | Business Intelligence & Analytics | SAP BusinessObjects | Microsoft Office Suite | Oracle Database, Oracle RAC, Oracle VM, SQL | Microsoft Team Foundation Server (TFS) | Cloud Computing - SaaS, IaaS, PaaS | Object Oriented Programming | Voice & Data Communications | PC Support - Windows & Mac | Vendor Relations Management | SLA's and Contract Negotiations | Call Center Infrastructure. Looking primarily in Princeton | Trenton | NJ | Philadelphia | PA | Wilmington | DE | New York City | NY, but will consider anywhere | US | United States | Virtual for the right opportunity.