IT Project Manager arunrsingh@gmail.com| Mob: +971-566538180
To secure challenging and responsible assignments that match my skills, abilities and expertise and provides scope for continuous improvement and help contribute effectively to achieve goals of the organization.
Profile
Highly qualified and extensively trained IT Technical Consultant with over 7 years of system engineering and project lead experience that excels at leading cross-functional teams and coordinating multiple projects simultaneously. Solutions-oriented Senior Engineer with notable success directing a broad range of IT initiatives while participating in planning, estimation and implementation of Cisco and HP data, voice and wireless solutions in direct support of targeted objectives.
IT Manager - Projects at Almana Networks Solutions Qatar - Jan 2011 - Sep 2012
Handled overall team performance and making sure team is delivering as per the project goals.
Introduced and standardized the project costing and estimation format for the presales team.
Introduced a port calculation format for the cabling team which helped active component team to deliver faster and concentrate more on project submittals.
Restructured the IT team from scratch by assigning right roles and responsibility to candidate’s for both projects and internal IT department.
Achievements
Helped company become gold partners with the venders.
Achieved ISO 9001:2008 certification for network designing.
Project Estimation & Costing highlighting the total investment and profit per project.
Prepared technical and commercial submittals with detailed write ups, BOM and compliance statement.
Raised RFIs and helped clients during the design process with latest and right technology.
Analyzing Project drawings and Specifications to provide a cost effective solution.
Maintained PR and ensured total customer satisfaction throughout the project.
Single handedly designed, estimated, configured and commissioned a 10 Gig converged network with 12,000 points with AMC.
Designed and deployed IP network for 3,000 Honeywell Vindicators points for Army Base Qatar in a highly secured environment.
Providing Citrix based support by remote logging users systems.
Specialized support for VPN and Active Directory.
Non-escalated support for Microsoft Office and other applications.
Troubleshooting wireless and Virtual Private Network.
Handle escalations for above mentioned applications from Root cause level.
Handling all complaints and escalations to make sure they were corrected at the same time.
Logging issues and troubleshooting steps on Microsoft Dynamics.
Achieved 100% Customer Satisfaction.
Providing online HP desktop support for US process.
Giving prompt technical resolutions for hardware and software related issues.
Received rewards and recognition for customer satisfaction and technical sales.
Kempinski Residences & Suites Doha ( 62 floors)
Qatar Navigation Tower ( 52 Floor Office tower)
Al Udeid Air Base ( Army base Qatar)
Qatar Airways 4 star Hotel (IBMS Network)
Al Fardan Twin towers (40 floor office towers)
Regency Tower (35 floor hotel residency)
Beverly Hills Tower (35 floor hotel residency)
CCNA - Cisco Certified Network Associate
CCDA - Cisco Certified Design Associate
CCIP - Cisco Certified Internetwork Pro.
HP ASP - Accredited Sales Professional
CCDP - Cisco Certified Design Professional
CCNP - Cisco Certified Network Professional
HP ASC - HP Accredited Sales Consultant
HP AIS - HP Accredited Integration Specialist
MCSE - Microsoft Certified System Eng.
MCP - Microsoft Certified Professional
MCSA - Microsoft Certified System Admin
Bachelor of Business Administration (BBA) - Madurai Kamaraj University - Pune India
Diploma in Computers - Digitrain - New Zealand
High School - Abu Dhabi Indian School - Abu Dhabi
Cisco Commerce Workspace, Cisco Dynamic configurator, IRIS - HP network configurator, HP IMC, PCM, GNS3, MS Offices Excel, Visio, Virtual-Box, Xen Server, Google apps for Business, Domain Registration, Manage engine, Cisco LMS & Configuration Professional, Android OS & apps, XBMC media-center, apple TV, freeNAS (Open Source NAS), Openmediavault, DD-WRT (Open Source Router), Allwaysync
Personal Information
Name: Arun R. Singh | Date of Birth: August 10, 1982 | Gender: Male | Marital Status: Married | Current Location: United Arab Emirates | City: Dubai | Nationality: Indian | Languages Known: English, Hindi | Valid Driving License: United Arab Emirates | Visa Status: Residence Visa-Company Sponsorship (Transferable)| Visa Expiry Date: October 2013