Windows Problems

HP m277dw gone offline and SNMP

Source: http://h30434.www3.hp.com/t5/LaserJet-Printing/m277dw-will-not-print-test-page-but-prints-from-notepad/td-p/5038117

I see that with the full software you are getting the Port Match error from the PSDR, but you can print fine using Universal drivers. Thanks for providing that detailed information.

There were issues with Windows 8 it was putting the port in as WSD, which there was a Hot Fix for it, but nothing yet for Windows 10. So we can check it manually. Check the port assigned to the printer.

  1. From Devices and Printers, right click the printer and left click Printer Properties.
  2. Click on the Ports tab and let me know which one is selected for the printer. It should be the TCP/IP port.
  3. Click on Configure Port and uncheck the SNMP Status Enabled, and click OK.
  4. Try printing again.

Related:

  • Printer server goes offline when you wake up the computer at another network location in Windows
    https://support.microsoft.com/en-us/kb/2961042
  • How to: Fix a network printer suddenly showing as offline in Windows Vista, 7 or 8
    Source: http://blog.rtwilson.com/how-to-fix-a-network-printer-suddenly-showing-as-offline-in-windows-vista/
    If you find that this solves it for a bit but it keeps going offline again then editing the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print and adding a new DWORD called SNMPLegacy with the value 1 and restarting may solve it (thanks Coxy. Setting the SNMP ‘group name’ to “public” can also help (thanks PP).
  • HP Web Jetadmin software
    http://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/wja.html
  • SNMP disable
    http://forum.support.xerox.com/t5/Security-Accounting-Auditron/SNMP-disable/td-p/165170
    Have you turned SNMP off on two places? If not do as following:
    1. Navigate to Start -> Devices and Printers and select the correct printer, right click and choose “Printer Preferences”.
    2. Go to the “Configuration” tab and press the “Bi-Directional Setup” button.
    3. Here you can turn “Bi-Directional Communication” off.
    4. You may also need to Navigate to Printer Preferences -> Ports -> Configure Port
    5. And turn “SNMP Status Enabled” off there as well. This can be turned off if the driver gives a false “Printer Offline” message.
    What about disabling the ports that SNMP use?
    • UDP PORT 161: The SNMP agent receives requests through this port.
    • UDP PORT 162: The SNMP agent receives notifications (Traps) through this port.
  • Print server role server 08 r2 hp WSD printer ports
    https://social.technet.microsoft.com/Forums/en-US/26ff7f74-12eb-4695-963e-490f6681460e/print-server-role-server-08-r2-hp-wsd-printer-ports?forum=winserverprint
    1. Disable PnP-X IP Bus Enumerator service
      The PnP-X bus enumerator service manages the virtual network bus. It discovers network connected devices using the SSDP/WS discovery protocols and gives them presence in PnP. If this service is stopped or disabled, presence of NCD devices will not be maintained in PnP. All pnpx based scenarios will stop functioning.
      Or
      Use the drop down when initially creating ports and select Standard TCP/IP Port. The query first performs WSD, if this fails, goes to SNMP, if this fail, user is prompted to manual port configuration.
      You can find the IP in device mananger in the properties of the WSD Print device (Location Information).
      You can't delete these port unless you are deleting a printer at the same time so once you switch the existing printer to IP, you will need to create a fake printer to clean up the port.
  • Network Printers Offline (but not really)
    http://serverfault.com/questions/24052/network-printers-offline-but-not-really
    1. Try restarting the local print spooler service on the workstation in question. (ex: net stop "Print Spooler" && net start "Print Spooler"). See if that has any effect.
    2. Navigate to the driver properties of the printer, on the workstation, select "Advanced", select "Print Processor", try setting "WinPrint" to RAW, or changing to MS_XPS and select RAW.
    3. Check the port on the local workstations that the printer is configured to use, is it valid or did it mysteriously dissapear? (We've seen THAT one before. Man, what a pain!)
    4. It's a long-shot, but see if a local firewall is blocking it. Disable any local firewall/ip filtering and test to see if it works. We've seen this before, but specifically in this situation: We're running Symantec EndPoint on all workstations and in some instances, the local Windows default firewall was showing as enabled and running and doing some funky, funky blocking.
  • How to delete unwanted TCP/IP Printer Ports
    https://social.technet.microsoft.com/Forums/windows/en-US/52f21d72-a039-4f37-92f4-b1c7bf3dfa7f/how-to-delete-unwanted-tcpip-printer-ports?forum=w7itprogeneral
      Start regedit.exe and browse to HKEY_LOCAL_MACHINE\SYSTEM\Currentcontrolset\Control\Print\Monitors\Standard TCP/IP Ports and remove the entire key (folder) with the name of the port you are deleting. You might have to restart the Print Spooler service after deleting that key to see the change go through. As always when working with the registry be careful and to be on the safe side create a System Restore Point before doing the edit.
  • Accepted Solution how do I stop my window firewall from blocking my printer
    http://h30434.www3.hp.com/t5/Inkjet-Printing/how-do-I-stop-my-window-firewall-from-blocking-my-printer/td-p/1925939
      HP printer ports:
    1. 137 NetBIOS network Basic Input/Output System - (basic communication) UDP: Printing, Photo Card Upload
    2. 138 NetBIOS network Basic Input/Output System - (basic communication) UDP: Photo Card Upload
    3. 139 NetBIOS network Basic Input/Output System - (basic communication) TCP: PhotoCard Upload
    4. 161 SNMP Simple Network Management Protocol - Monitering network attached devices UDP: Printing
    5. 427 SLP Service Location Protocol (finding out what things can do on the network) UDP: Printing, Photo Card Upload, Scanning, Faxing, Installation
    6. 9100 PDL page description language - printer control language (how does the page you want printed look) TCP: Printing
    7. 9220 TCP: Scanning, Faxing
    8. 9500 TCP: Scanning

Win 7: Update Stalled


http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c?auth=1

  1. Start Windows Update and change the Setting to Never check for updates. Close the Windows Update window. Some members recommend you return the setting to what ever you used before this operation, after you complete Windows Update. IF you do leave the setting at NEVER, Windows Update will no longer be automatic. From this point onwards, you are responsible for starting and installing updates. We recommend you do that a few days following the 2nd Tuesday each month.
  2. Restart your computer.
  3. The process starts by ensuring that there is nothing running that will prevent the update from working properly. Click on the Start globe and type services into the text box. Click on Services in the list that pops up. In the window that then pops up (its alphabetic), find Windows Update. Right-click on it (left-click if your mouse is set for left-handers) and choose Stop.
  4. You are now going to download and install either one or two updates manually. In most cases only the first (KB3172605) of these is needed. If that produces a result that says the update is not appropriate for you computer, you need to first install the 2nd of these (KB3020369), then install the first (KB3172605). Choose the one that is for your machine -- 32 bit (X86) or 64 bit (X64).

Remove Printer Drivers

Source: http://superuser.com/questions/525155/how-to-completely-remove-printer-from-windows-7
  1. Open a command line with administrative rights: Start->All Programs->Accessories->Command prompt; Right click -> Run As Administrator
  2. Run the printui tool: printui /s /t2
  3. Try deleting the printers. If that doesn't work... (i.e., if removing the printers listed in the printui is not successful.)
  4. Click Start > Run > Services.msc
  5. Locate the Print Spooler service, and right-click > Properties > stop service.
  6. Open My Computer and browse to C:\Windows\System32\spool\Printers (you will need to click "OK" to get access to the folder).
  7. DELETE the contents of the folder you opened in step 7.
  8. Go back to services.msc and Restart the Print Spooler service.
  9. Go back into the printui utility (you might need to restart it using same method as above) and try removing printers again. This time it should work. If necessary, check the "Ports" tab and remove any TCP/IP ports that are associated with the old printer.
  10. Last but not least, check other computers on your home network to see if any of those map to the old printer, and remove these mappings

Office 2007 Printer Reported "The Active Directory Domain Services Is Currently Unavailable"

The problem: https://groups.google.com/forum/#!topic/comp.periphs.printers/Ve2ndp08s_w


http://www.kapilarya.com/the-active-directory-domain-services-is-currently-unavailable

Solution #1:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion

3. Moving on, in the left pane of above shown window, look for the three subkeys to CurrentVersion key; namely Devices, PrinterPorts and Windows. Right click each of them individually and select Permissions to get this window:

4. Now in the above shown window, firstly select the user account under Group or user names label, with which you’re facing the problem. Then provide a Full Control under Permissions label by putting a check mark against Allow. You can do this for all entry listed under Group or user names section. Click Apply followed by OK.

Solution #2:

Close Office components and open Notepad, click File -> Print or press Ctrl+P key combination.

In the following Print window, you have to click Find Printer.

Now follow the on-screen instructions and in this way printer is added to the system. Most probably it should now be visible to Office components as well.

Win 8: Metro apps crash on startup, driver or permissions issue?

http://superuser.com/questions/432859/metro-apps-crash-on-startup-driver-or-permissions-issue

The only permissions that 'ALL_APPLICATION_PACKAGES' needs in order for all Metro/Modern apps to work are:

  1. File - %USERPROFILE%\AppData\Local\Temporary Internet Files\counters.dat - Read & Execute, Read - (You'll need to uncheck 'Hide protected operating system files' in Folder Options to see the Temporary Internet Files folder)

(if you cannot find in the above location try %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat)

  1. Folder - %USERPROFILE%\AppData\Local\WER - Special: List folder/read data, Create folders/append data

(if you cannot find in the above location try %USERPROFILE%\AppData\Local\Microsoft\Windows\WER)

Add the All_Application_Packages userID to this folder:

d:\Users\Brent\AppData\Local\Packages

My ultimate resolution was to delete the SRUDB.DAT file and let windows recreate it.

My problems went away entirely after this was performed.

Win 8: App: Modern: Apps fail to start if default registry or file permissions modified

https://support.microsoft.com/kb/2798317/en-us

Fixing file system permissions that have been changed manually
  1. Open File Explorer
  2. Browse to "c:\Program Files "
  3. Right click and select properties
  4. Select the "Security" tab
  5. Click the "Advanced" button
  6. Click the "Change permissions" button
  7. Click the Add button
  8. Click "Select a principal" link
  9. Click the locations button and select the local computer
  10. Add the All Applications Packages group name and click ok
  11. Make sure that Type = allow and Applies to = This folder, subfolder and files.
  12. Check Read & Execute, List folder contents and Read.
  13. Check the box Replace all child object permissions with inheritable permission entries from this object
  14. Click Apply and OK.
  15. Repeat for c:\Windows
  16. Repeat for c:\Users but grant the "All Application Packages" group Full Control.
  17. Click Apply and Ok.

http://superuser.com/questions/432859/metro-apps-crash-on-startup-driver-or-permissions-issue

Add the All_Application_Packages userID to this folder:

d:\Users\Brent\AppData\Local\Packages

And give it ALL but FULL control, which is read, list, create, write, etc. This is the trick that made all my Apps come back.

Do not add this userID to your C:\ or Windowy folders, as you are just asking for trouble from giving any app you download unrestricted access to your PC's contents.

*****
How to Change Metro Apps Default Installation Location in Windows 8?
http://www.askvg.com/how-to-change-metro-apps-default-installation-location-in-windows-8/

****
Reset Cache for Windows 8 App Store - The Windows Club
http://www.thewindowsclub.com/reset-windows-store-cache
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