Pursuant to § 55-530 E of the Code of Virginia, each association shall have a written process for resolving association complaints from members and citizens. The association complaint procedure or form shall conform with the requirements set forth in § 55-530 of the Code of Virginia, the Virginia Department of Professional Occupational Regulation (DPOR) Common Interest Community (CIC) Ombudsman Regulations, and the Carrollton Meadows Homeowners Association governing documents.
Please find the approved complaint procedures, and the required complaint form in the Rules and Regulations for Carrollton Meadows.
The Office of the Common Interest Community Ombudsman offers assistance and information to association members regarding the rights and processes available to them through their associations. Read more at http://www.dpor.virginia.gov/CIC-Ombudsman/