Frequently Asked Questions

Do I come to you or will you come to me?  

The counselling sessions will take place at my counselling practice in Devonshire Avenue, Southsea, Portsmouth. In certain circumstances where a client may not be able to leave their home for what ever reason, I will work remotely by telephone or Zoom. Ideally it is always best to work face to face in the therapeutic room, but I recognise that this is not always possible for everyone.  

How long will the session last and how long will I need to come? 

Each session will last for one  hour. ideally sessions will be on a weekly basis, particularly at the beginning. Usually by about the fourth session it becomes clear to both client and therapist  whether the work will be short or long term. This will be discussed with you and you will ultimately make the decision to begin to bring the work to a close or to continue in more depth. As long term work progresses, it is not unusual for the sessions to be arranged fortnightly and even monthly towards completion of the work.  

What will it cost me? 

I have a standard fee of £55 (£60 for couples and £70 for families). My fee for supervising other therapists is £60 per hour.

What happens first? 

You  can telephone me on  (023) 92822492. If I am not available, please leave a message on my answerphone which is completely confidential. Alternatively you can email me at mail@carolynexley.co.uk.

I will return your call or message as soon as possible, usually within the same day. Once we have made telephone or email contact we can talk through any questions you have and then arrange an appointment if that is what you decide you would like to do.