Welcome shiny Operator! Thank you for taking part in this online training.
As you probably remember from the ART of Operator, the most important job you will be doing is entering incidents into the IMS system.
We have written documentation (with screenshots) in the Visual Guide to the IMS that you may want to keep on hand as you work through the training.
Here is a short screencast video introduction to IMS and how Operators use it on playa. Don’t worry, this isn’t your only chance to see it - you’ll have a chance to practice with IMS directly later in this training.