Hiring a new security company for your facility, office complex, mall, retail establishment, or other location is an important decision to make. Naturally, a critical component of the hiring process is looking closely at the capability of the security company and the guards they employ, so you are sure to get well-trained, active guards to do the job for you. Good security companies go well beyond just the guards you see at posts each day and night, and the company you hire needs to be well-rounded and experts in many areas. Be sure to consider the customer service of the Los Angeles security patrol company you hire, so you know you are getting the best service for your investment.
Keeping You Current with Security Reports
A good security company will make sure you are always well informed with what is going on with the security of your facility. Weekly reports are a necessity so that you can look at incidents, logs, information and more. Getting these reports allows you to stay aware of how security is impacting your business positively. You can also learn if there are areas that you can improve upon by getting reports, such as having more overnight coverage, using different technology, or other options. Companies that fail to provide you with regular reporting may not be following through on all you need to be done.
Security to Answer Your Questions
It is only natural that questions will arise while you have a Los Angeles security patrol on site, and a good company will provide you with the customer service you need to get your questions answered. You need to know that you can get a response any time you have a question or problem and you will not be put off because you are a smaller company compared to some of the larger firms the security company may take care of. The company you work with should be one that treats customers with equal importance and is there for you to provide information and assist you.
Quality Patrol and Customer Service
At Hillquest Security, the customer service we provide to our clients is just as important to us as the Los Angeles security patrol that we offer. It is our goal to make sure you get the best protection and the best assistance all the time, and our professional staff works diligently to provide you with the best. You can give us a call anytime at (800) 893-9646 so you can speak with a representative and learn more about the services available to you. We will gladly supply you with a free consultation so you can see what we can do to help keep your location safe and secure.
Alternatively, if you would like to send us a message or you have some questions and would like to ask them in writing, please feel free to send us an email to info@hillquestsecurity.com or use our online contact form. A member of our friendly staff will get back to you as soon as possible.