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Mental health support resources
Mental health support resources
Crisis Support (Immediate Help)
Crisis Support (Immediate Help)
Call 111 and select the mental health option for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, who is registered with a GP in England and Wales. Specially-trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local acute hospitals.
If you need urgent help and think that you are at risk of harm to yourself, please attend A&E or call 999.
https://www.cpft.nhs.uk/service-detail/service/first-response-service-frs-21/
Your school or youth centre mental health contact
If your school or youth centre has a designated mental health contact, you are encouraged to reach out to them as a first point of support.
Your school or youth centre mental health contact
If your school or youth centre has a designated mental health contact, you are encouraged to reach out to them as a first point of support.
Your GP
You’ll need to talk to your GP to use some mental health services on the NHS. This is known as a GP referral. Your GP can also talk to you about your mental health and help introduce you to the right mental health service for your needs.
National UK Mental Health Resources
Being a Samaritan means being there for people who need someone to listen. They give people ways to cope and the skills to be there for others. Call 116 123 for free (also have a self-help app, email: jo@samaritans.org), more information: https://www.samaritans.org/ (available 24 hours a day, 365 days a year)
Mental Health charity that promotes positive wellbeing across the UK and campaign against stigma & discrimination faced by so many people experiencing mental Health challenges.
Infoline – 0300 123 3393 or email: info@mind.org.uk
Support line – 0300 102 1234
(open 9am to 6pm, Monday to Friday except bank holidays).
YoungMinds is the UK's leading charity championing the wellbeing and mental health of children and young people. YoungMinds creates change so that children and young people can cope with life's adversities, find help when needed, and succeed in life. The website contains tips and advice, support for parents and young people.
Clear Fear app for managing anxiety and panic
SHOUT texting based support – text 'SHOUT' to 85258, more information: https://giveusashout.org/
Phone: 0800 1111 or chat online on the Childline website
SANEline 0300 304 7000 (open 4.30 – 10.00pm every day)
CALM 0800 58 58 58 (open 5pm – midnight every day) – helpline also available as live chat and WhatsApp (https://www.thecalmzone.net/suicide-prevention-helpline)
For those 13-25, short-term free counselling service the Mix 0808 808 4994 (open Sunday – Friday, 2pm – 11pm); text 85258 for urgent support: https://www.themix.org.uk/counselling/
Victim Support 08 08 16 89 111 or via live chat (open 24h every day)
The NHS also has a page where you can search for a local NHS Mental Health helpline in England at:
www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline
Mental health support provides for East of England
Local support services within east of England:
https://www.eastamb.nhs.uk/your-service/mental-health/local-support-services
Mental health support providers in Cambridge
Keep your head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire & Peterborough. This site brings together reliable, up-to-date information on mental health and well-being for children and young people, parents/carers, and professionals.
NHS Cambridgeshire and Peterborough Emotional Health and Wellbeing Service
For support in a mental health crisis, you can text the word HEAR to 85258, to be connected to a trained volunteer, who can offer calm in a time of crisis. This service is confidential and anonymous, free and open 24/7, to anyone of any age.
YOUnited is available to those up to 25 years old and offers a range of support including therapies, counselling and guided self-help.
Email: younited@cpft.nhs.uk
Phone: 0300 3000 830
Online NHS approved service for mental health and wellbeing support for young people aged 11-18 in Cambridgeshire and Peterborough. The free, safe and anonymous support includes text-based chat support with professional counsellors available 365 days a year, 12pm -10pm on weekdays and 6pm-10pm at weekends.
Email: hello@centre33.org.uk
Phone: 0333 4141809
Centre 33 provides free and confidential support and information for young people up to the age of 25.
Cambridge open hours: https://centre33.org.uk/help/cambridge-south-cambridgeshire/
For other specific resources, consult: https://www.cpft.nhs.uk/children-and-young-people/
Mental health support for University of Cambridge students
College tutor and/or college wellbeing service
Most colleges within the University of Cambridge offer dedicated wellbeing services tailored to support student welfare. For detailed information, students are encouraged to consult their college tutor. These Wellbeing Services are designed to assist students with a wide range of issues affecting their overall wellbeing, encompassing mental and physical health, disabilities, and other concerns. The approach typically involves understanding individual needs through discussion, followed by providing direct support or guiding students towards suitable assistance, whether within the University or from external sources.
University counselling service
Request form: https://www.studentsupport.cam.ac.uk/student-support-request-form
The University Counselling Service (UCS) supports students who are experiencing personal, relational or academic concerns. The UCS aims to offer students an initial 75-minute appointment within 10 working days. Average waiting times for an appointment at the UCS were 3 working days in in the last academic year.
Mental health support providers for Anglia Ruskin University students
Counselling and wellbeing service
Email: wellbeing@aru.ac.uk
The Counselling and Wellbeing Service is available to all ARU students and offers a free and confidential service to promote mental health and wellbeing.
Mental health support providers in South Wales
Cardiff and Vale Young Wellbeing
A service based in Cardiff that supports young people aged 11 to 18 with low-level emotional wellbeing challenges, offering support online, at home, or at school.
This is a web-based resource for young people in the Swansea and Neath Port Talbot areas, offering information on mental health and details about local support services.
Meic is the helpline service for children and young people up to the age of 25 in Wales. From finding out what’s going on in your local area to help dealing with a tricky situation, Meic will listen even when no-one else will. They won’t judge you and will help by giving you information, useful advice and the support you need to make a change.
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