Notices

Notices:

Notices:

• 9/29 RADON***** Good Evening,

I wanted to send a heads up to you both so you can give clients a heads up when they are scheduling with us that involves Radon Testing. Any orders that have Radon testing on them after Tuesday, some won't be getting results until Monday the 6th. If you could please inform them up front so they know ahead of time and we don't have an angry client later on. I know we all love those phone calls. So they can extend their deadlines!

I am out Friday- Sunday and Sally unexpectedly has to go out of town Wed-Sunday due to a family funeral in Florida.

I will try to send some to Eagle Eye Inspections who does some Radon testing for us when we have overflow. But I know they can't always take all of our orders.

The last day I can get reports out to clients this week would be Thursday which would mean setting the test on Tuesday. I would need to know by Monday evening for this to happen.

Again, I am sending this so you can give your clients as much of a heads up as possible about their deadlines and reports for Radon results. I will get all the orders that are sent to me tomorrow and Tuesday for results by Thursday. 

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• 9/26 All go to emails will now show up on the call backs. TY ladies! CF 

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• 9/25 9/25 Hello ladies. Per Mike. We must ask if there is an executed contract before hitting the schedule button. I am asking them to add that as a required question with an answer box, but in the meantime please make sure to ask the caller before booking. I will update this on the infosite as well. thank you CF 

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• 9/24 9/24 Per Natalie, Tommy can now do homes under 3000 Sq ft. Thank you-CT 

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• 9/23 9/23 Per Mike For all new construction homes, please ensure that the sales representative is contacted before confirming any Radon Testing with the client prior to closing.

Radon Testing may be scheduled at the same time as the home inspection; however, please advise clients that in most cases the test will be performed after closing. Scheduling will be coordinated accordingly to accommodate this process. I have also updated this in info site. Thank you-CT 

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9/19

FYI

Reach out to Natalie for your needs today.

I will respond to text as needed, may be a delay.

I am in a conference today through Sunday 11:00 am 8:00pm I am in Arizona 3 hours behind you.

My Sunday night red eye flight does not get on the ground until Monday 10:00 am.

If you need something I am available prior to 11:00am.

Thanks! 

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• 9/12 Mike: FYI I am at a charity golf outing all morning, early afternoon. Phone is off. I will check for text periodically. 

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• 9/10 Natalie will be out Thursday and Friday. Please reach out to Mike with any questions while she is out. Thank you - CF 

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• Per Rich: Good morning. This is Rich From. AA Home Inspection. Just wanted to let you know I did receive the message of mold cancelation. Not from your office, but from Natalie at our office. If there is a cancelation or change please text me the details as I am usually too busy to Check email and I leave my house before you all get to your office. Thank you. 

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• 7/27 IPG Per an Email from Mike Patton Keystone has been updated to include an age modifier when the home is 50+ years old. This will be included in the total price of the inspection and should automatically be added to the total price of the home inspection. JG 

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• 7/10 IPG: Anytime a client calls in for an old AAHI report you can suggest they log in on the following site. They can request a new password etc if they have forgotten theirs, the information is tied to their email. https://www.homegauge.com/inspector/shgi/index.html?iid=361 In addition, Jess and Candy can pull old reports as well. Thank you CF 

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• 7/3 SS team email from Natalie with IPG "Since we are no longer installing radon mitigation systems, Joy has asked that we refer the clients to Jeffrey Dunn (513)673-7258 Jeff@NorthAmericanRadon.com with North American Radon Mitigation.

We are hoping to have this mitigation form removed from the website soon" CT 

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• 7/3 IPG: per Mike Patton "As a general rule, please advise people I won't return calls until after 4 PM if I'm in the field at all. That may have saved some aggravation on this lady part. First time I made that statement let's use it from here on out let's use 4 o'clock for return phone calls from here on out" 4:09pm -EM 

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• 6/30 IPG: Reminder ladies do not use the bundles when booking inps. Please use invidual services. If you have any questions feel free to reach out. Thank you CF 

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• 6/9 Hello Ladies. For Inspection Plus Group: Lee can do OH and Indiana. This has been up dated on Keystone and the info site. Thank you CF 

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• 6/3 Per Natalie, If any All Clear Radon emails come through, forward to her and she will handle. Thank you CF 

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• 5/15 IPG: Natalie will be unavailable this weekend through Monday. Reach out to Mike with any questions. Thank you - CF 

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• 5/9 IPG: Per MP SMS, its ok to schedule Tommy for SA Sewer Camera Scan in OH as long as access is NOT Sentrilock. (This is a last resort option as Rich is the preferred option)-MW 

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• 5/9 Email from MP that is anyone reaches out for Loyal Flush with SK Inspectors drain services please refer them to Joy-CT

5/2 SMS from Mike P. "Just an FYI, I'm gonna be out of town until Sunday evening. Rely on Natalie for 90% of what you may need. Leave me a message if you need something specifically from me. Thanks and everybody have a great weekend"-CT

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• 5/1 As of 4/26 Joy no loner handles radon mitigation request. Reach out to Natalie for guidance-CT 

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• 4/24 IPG: Per Mike, We need to advise clients to attend 1.5 hours AFTER it has started, not towards the end. This is causing the inspectors to be late to their next insp. Please reach out with any questions - CF 

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• 4/23 IPG: From Mike P. Send text directly to Natalie Monday through Friday 830 to 5. You need something directly from me. Send me the text, but if it's about a scheduling concern or general information that Natalie can answer, let's send a text to her. Thank you. CF 

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• 4/22 SS Team IPG SMS from Natalie " Good morning team! Just wanted to let you all know that Doug has his radon license again, so we can now schedule him for radon drop offs and pickups in the MVP service area" CT 

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• 4/17 Per MP. Please use line item for services not bundles until further notice-CT 

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• 4/11 IPG: Hey ladies as a heads up please do not choose the Radon**** service/add on in the services list and continue to use Advanced Radon Testing and add Joy as normal. For online orders it will come over with the option Radon**** selected however we need to change this to Advanced Radon Testing. I have added this information in the info site as well. If you have any questions please feel free to reach out to me. Thank you - Jess 

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• 4/11 GM Ladies. Per MP request for IPG please forward all Drees related emails to Natalie. Thank you CF 

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• SMS from IPG Rich - "Can yall do me a favor and call me for jobs instead of text. I never hear the beep for the text." - MS 

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• 3/27 Inspection Plus: Per Natalie, inspectors are typically completing inspections much sooner than the Keystone calculated duration. Going forward it would be best to advise clients that wish to attend their inspection to do so 2-3 hours after the inspection begins to ensure they are present for the review period. - JG 

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• 3/29 IPG: Hey ladies for right now please use Mike Pattons ShowingTime account for Darrin and David as their log in is not currently working. Thank you - Jess 

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• 3/25 Please note that we can take ACH payments to avoid the CC fees on orders. 

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• 2/18 Hey ladies. Just a reminder that Mike Patton is not retired. He can do inspection just needs to approve them first. Please refrain from stating that is retired for any callers. Thank you CF 

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• 1/29 Please send email or SMS to Danica with IPG if order is cancelled or r/s allenhomeinspects@gmail.com , 9372609885. Thanks 

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• 1/27 IPG: Email from Mike P: "Team, My apologies, any emails you see coming from: Russ Giles Regional Manager Allegiant Commercial Asset Services Group, LLC Ignore these, we are working to see if we want to do the inspections, they are strictly bank inspections on existing buildings they have loans on. The fees are very low, volume it may make some sense, so far it has not been a moth conversation. Natalie will probably handle these, excessive logistics so far. Thanks," - JG 

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• 1/10

Team,

Making social media post advertising FREE Termite for the month of January.

Discount Code 0125T is the code. Use this if the client mentions it only, trying to see what kind of reach our        social media will have. For this to apply a Full Home Inspection Condo/Townhouse must be ordered. Not           applicable to B2B or any other services.Thanks, 

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• 1/7 IPG: Lee is now licensed in IN. Mike will update Keystone and let us know when we can start booking him in Indiana! TY CF 

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• 1/6 IPG: Per Mike no inspectors will be traveling to any inspections today. He and Natalie will work on rescheduling the booked inspections. CF