Training Packages
Training Packages
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Silverback Strategic Solutions offers a suite of specialist training programmes designed specifically for Multi-Academy Trust executive leaders, operational teams, and governance.
All training is designed by Andrew Strachan, bringing experience not only as a MAT operations executive, but as a pedagogical expert, skilled CPD facilitator through his previous work as a National College Specialist Leader of Education and Microsoft Master Trainer. This multifaceted perspective enables sessions to bridge the often-overlooked gap between Trust operations and frontline teaching and learning, ensuring operational improvement is always considered in the context of educational impact.
Our programmes are delivered through facilitated, workshop-style sessions that support teams to develop shared understanding and alignment around:
Trust strategic priorities
Operational goals
Service delivery processes
Roles and responsibilities
Organisational capacity
Rather than focusing solely on content delivery, sessions are designed to promote collaboration across executive, governance, and operational cohorts, helping participants connect strategic intent with day-to-day delivery in a MAT environment.
Training can be delivered as:
Stand-alone CPD sessions
Combined programme packages
Or alongside wider strategic management consultancy work
Supporting Trusts to strengthen both the oversight and delivery of operations in a way that is purposeful, aligned, and focused on enabling teaching and learning
Bespoke Training can also be designed and delivered - book a discovery call below so we can explore your needs further.
Who This Is For
Who This Is For
This programme is suitable for:
Chief Operating Officers
Chief Financial Officers
Chief Executive Officers
Audit & Risk Committees
Trustees with operational oversight
Governance Professionals
Takeaway Materials
Takeaway Materials
Participants will receive:
Operational Assurance Framework Template
KPI Indicator Bank
Sample Dashboard
Board Reporting Example
Implementation Checklist
Governance Question Bank
MAT Operational Assurance Framework Programme
MAT Operational Assurance Framework Programme
Our Flagship training programme.
Multi-Academy Trust Boards are routinely assured on finance, safeguarding, and educational outcomes.
But operational effectiveness — across estates, IT, procurement, project delivery, health & safety, digital infrastructure, and central team capacity — is rarely evaluated through a structured assurance model.
As Trusts grow, this creates a gap between:
operational delivery
governance visibility
and meaningful assurance
Silverback Strategic Solutions offers a one-day, face-to-face training programme designed to support executive leaders and trustees in developing a clear, proportionate approach to operational assurance.
Programme Outcomes
Programme Outcomes
By the end of the day, participants will:
Understand what effective operational assurance looks like in a MAT context
Identify key operational risk domains beyond finance
Differentiate between compliance and operational effectiveness
Review a MAT Operational Assurance Framework
Define proportionate operational KPIs
Improve board reporting clarity
Understand how central services should be evaluated
Develop a draft Operational Assurance Dashboard
Agree next-step implementation actions
Data-Driven Operational Leadership
Data-Driven Operational Leadership
A CPD Programme for MAT IT & Estates Leaders
A CPD Programme for MAT IT & Estates Leaders
Operational leaders across IT and Estates functions are increasingly required to demonstrate not only delivery — but effectiveness, efficiency, and capacity.
However, in many Trusts, operational reporting remains:
activity-led
reactive
inconsistent
or difficult to interpret at executive level
Silverback Strategic Solutions offers a focused CPD programme designed to support MAT operational leaders in using data to improve service delivery, prioritisation, and strategic reporting.
Who This Is For
Who This Is For
This programme is suitable for:
Trust IT Managers / Directors
Estates Managers / Directors
Network Managers
Digital Infrastructure Leads
Facilities Managers
Operational Leads with Trust-wide responsibilities
It is particularly valuable for leaders:
managing growing service demand
supporting multiple schools
delivering capital or infrastructure programmes
seeking to improve executive reporting
preparing for Trust growth or restructure
Programme Outcomes
By the end of the programme, participants will:
Understand how operational data can support service improvement
Identify meaningful performance indicators for IT or Estates services
Move from reactive task reporting to delivery-focused reporting
Improve prioritisation through demand visibility
Understand how to evidence capacity constraints
Translate operational workload into risk indicators
Improve reporting to COO / CFO / Executive Teams
Begin building a service performance dashboard
Operational Impact on Teaching & Learning
Operational Impact on Teaching & Learning
Helping MAT Operational Teams Connect Delivery to Classroom Outcomes
Helping MAT Operational Teams Connect Delivery to Classroom Outcomes
Operational teams play a critical role in enabling teaching and learning across a Multi-Academy Trust — but are often several steps removed from the classroom environments they support.
As a result, operational delivery can become:
task-focused
compliance-driven
reactive
disconnected from educational impact
Silverback Strategic Solutions offers a CPD programme designed to support operational teams in understanding how their work directly enables classroom practice, curriculum delivery, and pupil outcomes.
Drawing on experience across both senior operational leadership and frontline teaching, this programme helps central services move beyond service provision, towards purposeful enablement of teaching and learning.
Who This Is For
Who This Is For
This programme is suitable for:
Trust IT Teams
Estates & Facilities Teams
Central Operations Staff
Business Support Services
Digital Infrastructure Teams
Operations Leaders
Programme Outcomes
By the end of the session, participants will:
Understand how operational services impact classroom practice
Recognise the relationship between infrastructure and curriculum delivery
Develop a shared understanding of Trust priorities
Improve service decision-making in educational context
Understand how operational delays affect learning time
Identify opportunities to better enable frontline staff
Strengthen collaboration between schools and central services
Improve sense of purpose and team alignment
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