This site is a work in progress and is being updated daily.

IT and TEL Support

Starting university is challenging enough let alone navigating through the myriad of IT systems and software you will have to use.

Here are a few guidance materials to help you get started and will get you up and running quickly

For help and support please contact the IT Support Services - https://www.sheffield.ac.uk/it-services/support/help

University China Connect (UCC)

University Connect for China (UCC) enables students to connect to some of the University's online teaching and learning products when studying from China.

This is a service for desktop and laptop computers and is available on Windows and Mac OSX. You are permitted to use University Connect for China in addition to your normal internet connect to access:

course content on Blackboard
online lectures through Blackboard Collaborate
live streaming of teaching through Encore
University of Sheffield's Google services including Gmail, Drive and Meet video calls.

For more information please visit - https://www.sheffield.ac.uk/it-services/university-connect-china

Find the Technology Enhanced Learning Team at mgt.tel@sheffield.ac.uk for any blackboard or learning technology queries.

The TEL HUB

Here you will find all the guides on how to use the various platforms the university provides for students.

TEL Hub - https://sites.google.com/sheffield.ac.uk/sums-tel-resource-hub/home

Page updated

Report abuse