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Hello and thank you for your interest in our study!
We would like to understand people's experiences of care provided in the Extended Access Hubs in Sheffield.
Here's an overview of what's involved to help you decide whether or not to take part, it is important for you to understand why the research is being done and what it will involve.
Please take time to read the following information carefully.
Please contact us if there is anything that is not clear, or if you would like more information. Take time to decide whether or not you wish to take part.
What is the research and who is funding it?
The research is being organised and coordinated by the School of Medicine and Population Health at the University of Sheffield and Primary Care Sheffield. This research is funded by the National Institute for Health and Care Research (NIHR) Applied Research Collaborations (ARC).
Why have I been invited?
You have been invited to take part in our study because you have attended an appointment at an urgent care hub. We are speaking to patients with different experiences to gain a broad perspective.
What do I have to do and what will happen to me if I take part?
If you agree to take part, you will be invited to a one-on-one interview with a researcher.
The interview will last approximately 30–45 minutes and can be conducted in person, over the phone, or via video call, depending on your preference.
The researcher will ask about your experiences of the urgent care hub including what worked well and what could be improved.
You can choose not to answer any question or stop the interview at any time without giving a reason.
The audio recording of the interview will be transcribed by the members of the School of Medicine and Population Health transcription service for the purpose of analysis
What are the possible disadvantages and risks of taking part?
There are no direct risks to taking part. If any question makes you uncomfortable, you can skip it or stop the interview.
There are no direct benefits, but your insights may help improve future patient care.
The medical issue you seek help with may be something that is potentially upsetting for you. In the event that you become upset during your interview, we have a distress protocol in place. Support from senior clinicians from the GP practice and the research team will be also available.
What are the possible benefits of taking part?
By taking part in this research, you will contribute to our understanding of strategies for service improvement.
How will we use information about me?
No identifying details (such as your name or contact information) will be included in the interview transcripts.
All data will be securely stored and accessible only to the research team.
Your words may be quoted in publications, reports, web pages and other research outputs. No information that could identify you will be included in any reports or publications.
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