Emergency Contacts

For life-threatening emergencies, contact 911.

Immigration Emergencies

Lost, Damaged, or Stolen Immigration Documents:

• Passport or Visa

  • Replacement of a lost, stolen, or damaged passport or visa will require multiple steps, including filing a police report, notifying your country’s Embassy in the U.S. (for passport), and/or notifying the U.S. Embassy which issued your U.S. visa (for U.S. Visa) – See Dept. of State’s Page: “Lost and Stolen Passports, Visas, and Arrival/Departure Records”

  • If the loss, damage, or theft of your passport or visa occurs during international travel, call ISSD at 954-637-2294 during normal office hours (Monday – Friday, 9:00 a.m.– 5:00 p.m. Eastern Standard Time).  If outside of regular office hours, call the SFBC Front Desk at 954-637-2292 and the receptionist will connect you with an ISSD staff member.

  • If while in the U.S., call ISSD at 954-637-2294, email issd@sfbc.edu, or book an appointment to see an advisor.

• I-20

  • Replacement of an I-20 is fairly straightforward.  ISSD can assist you to replace your I-20.  Please submit an I-20 Update Request Form to issd@sfbc.edu.

    • F-1/F-2 I-20s will be signed and sent as electronic scans per guidance from the Department of Homeland Security Student Exchange Visitor Program (SEVP).  Once printed and signed by you, they can be used for all official purposes, including visa applications and renewals, entry to the U.S., applications for OPT, etc.  There is no need for the original, physical I-20.

  • If the loss, damage, or theft of your I-20 occurs during international travel to the U.S., call ISSD at 954-637-2294 during normal office hours (Monday – Friday, 9:00 a.m.– 5:00 p.m. Eastern Standard Time).  If outside of regular office hours, call the SFBC Front Desk at 954-637-2292 and the receptionist will connect you with an ISSD staff member.

  • If the loss, damage, or theft occurs while in the U.S., call ISSD at 954-637-2292, email issd@sfbc.edu, or book an appointment to see an advisor.

If you experience an immigration-related emergency, such as:

• Visit by government officer at home or on campus

• Detainment at U.S. Port of Entry such as an airport or land crossing

• Threat of deportation

Do not sign anything. Politely ask if you can call SFBC International Student Services Department or your home country’s consulate in the U.S.

Call ISSD at 954-637-2294 during normal office hours (Monday – Friday, 9:00 a.m.– 5:00 p.m. Eastern Standard Time).

If outside of regular office hours, call the SFBC Front Desk at 954-637-2292 and the receptionist will connect you with an ISSD staff member.

Other Emergencies

In case of an emergency such as:

• Car accident

• Criminal activity

• Missing persons

• Suicidal thoughts

• Sexual assault and misconduct

• Violence

• Other incidents

Call 911.

Campus Resources

ISSD is here to help you, but you may want to take advantage of these resources on campus for other issues such as:

• Culture shock

• Stress

• Conflicts with classmates or professors

• Financial problems

• Scams

Christian Counseling Lab 954-698-4682

Title IX Office 954-637-2272

Student Life Department 954-637-2272