GUIDE BOOK
Ticketing Tips
Ticketing Tips
15% Off for Early Birds through Bookyay
15% Off for Early Birds through Bookyay
Offer valid while stocks last.
Offer valid while stocks last.
Hot series:
Hot series:
‘Get Loose’ Ticket & Wild Ticket
‘Get Loose’ Ticket & Wild Ticket
( Choice for multiple family or friends)
( Choice for multiple family or friends)
Save-money Trial series:
Save-money Trial series:
Opening day of Carnival for Fun Ticket ( Extra HKD30 Off)
Opening day of Carnival for Fun Ticket ( Extra HKD30 Off)
Entering Tips
Entering Tips
Pay attention to the date of purchased tickets, No refund will be made for expired tickets!
Pay attention to the date of purchased tickets, No refund will be made for expired tickets!
Prepare the QR code (which can be found on the ticketing website/Apps/email) and LeaveHomeSafe before entering the venue, and go to the reception to redeem the ticket Those with pets can consider booking a Pet cafe, enjoy afternoon tea with their pets, and children can enjoy the carnival freely!
Prepare the QR code (which can be found on the ticketing website/Apps/email) and LeaveHomeSafe before entering the venue, and go to the reception to redeem the ticket Those with pets can consider booking a Pet cafe, enjoy afternoon tea with their pets, and children can enjoy the carnival freely!
Gaming Tips
Gaming Tips
Below are the game booths available for each type of ticket:
Below are the game booths available for each type of ticket:
Recommended Package
Recommended Package
Book a workshop online in advance, so no waiting is needed at the site.
Book a workshop online in advance, so no waiting is needed at the site.
You can enter the venue half an hour before the appointment to enjoy one or two sports challenge games, let the children warm up, and then go to the workshop booth just in time. Don’t be late!
You can enter the venue half an hour before the appointment to enjoy one or two sports challenge games, let the children warm up, and then go to the workshop booth just in time. Don’t be late!
FAQ
FAQ
Q1: Can two children share the same ticket?
Q1: Can two children share the same ticket?
A1: Just purchase an additional child ticket (wristband) from the staff at HKD$20 when entering the venue. As long as there is a wristband: Game Pass and Sports Challenge tickets can be shared, one package is good for two children to enjoy.
A1: Just purchase an additional child ticket (wristband) from the staff at HKD$20 when entering the venue. As long as there is a wristband: Game Pass and Sports Challenge tickets can be shared, one package is good for two children to enjoy.
Q2: How do I participate in a workshop with more than one workshop voucher? E.g.: Slime
Q2: How do I participate in a workshop with more than one workshop voucher? E.g.: Slime
A2: Additional workshop vouchers can be purchased online as needed (more discounts for online additional purchases). It is advised to make workshop appointment online to save time of queuing in the venue.
A2: Additional workshop vouchers can be purchased online as needed (more discounts for online additional purchases). It is advised to make workshop appointment online to save time of queuing in the venue.
Q3: Do 2-year-olds need to buy an entry handband?？
Q3: Do 2-year-olds need to buy an entry handband?？
A3: No, handband are not required for admission under the age of 2
A3: No, handband are not required for admission under the age of 2
Q4: Can parents play game booths with their children?
Q4: Can parents play game booths with their children?
A4: Sure. All packages include one adult ticket and one child ticket (2 wristbands in total). If both parents want to participate in the game together with your child, they need to purchase an additional adult ticket (wristband) for HKD$20, and enjoy the game together!
A4: Sure. All packages include one adult ticket and one child ticket (2 wristbands in total). If both parents want to participate in the game together with your child, they need to purchase an additional adult ticket (wristband) for HKD$20, and enjoy the game together!
Q5: Can parents participate in the workshop with their children?
Q5: Can parents participate in the workshop with their children?
A5: Yes, parents and children can participate in the workshop together and make one piece of work together; if you want to make more pieces, you need to purchase additional workshop coupons on-site/online. *All must present an adult/child wristband to participate in the workshop
A5: Yes, parents and children can participate in the workshop together and make one piece of work together; if you want to make more pieces, you need to purchase additional workshop coupons on-site/online. *All must present an adult/child wristband to participate in the workshop
Q6: How many people can take photos together with the photo pass？
Q6: How many people can take photos together with the photo pass？
A6: According to the epidemic prevention regulations, a maximum of 8 people can be accommodated. Each photo pass can redeem 1 free digital photo. If you are interested in other photos, you can also purchase them on the spot. For details, please refer to the on-site promotion.
A6: According to the epidemic prevention regulations, a maximum of 8 people can be accommodated. Each photo pass can redeem 1 free digital photo. If you are interested in other photos, you can also purchase them on the spot. For details, please refer to the on-site promotion.
Q7: Are large dogs allowed on the free shuttle bus?
Q7: Are large dogs allowed on the free shuttle bus?
A7: According to the guidelines of the shuttle bus company, large pets are not allowed to ride. (We apologize for any inconvenience caused) All pets in the pet bag can take the free shuttle bus to The Pulse to play!
A7: According to the guidelines of the shuttle bus company, large pets are not allowed to ride. (We apologize for any inconvenience caused) All pets in the pet bag can take the free shuttle bus to The Pulse to play!