You can now invoice directly from the Vista system with just a few clicks.
The system will automatically create separate invoices for each voucher, attach them to an email, and send them both to you and the school's Accounts Payable team for processing.
There's no need to email AP a separate invoice or signed voucher anymore.
You'll receive a confirmation email letting you know we've received your invoice, and you can reply directly to that email if needed.
This feature is available across all three schools, so if you service multiple schools, everything works the same way.
The status column lets you see when your invoice has been submitted, and once it's processed by the AP team, it will be automatically removed from your Open Vouchers table.
Step 1: Start by logging into Vista using your community partner account
Step 2: Click on the Open Voucher table header to expand the table
Step 3: Using the checkboxes on the left, select the voucher(s) that you would like to invoice
Please note the Earliest Invoice Date field is the earliest possible date this voucher can be invoiced for.
Step 4: Click the Invoice Now button
Step 5: In the popup that appears, confirm the details of the voucher are correct and check the box next to the acknowledgement statement.
Step 6: Finally, click the Invoice Items button.
Step 7: The system will automatically create separate invoices for each voucher you selected, attach them to an email, and email you and the school's invoicing account.
Step-by-step instructions on how to Invoice from Open Vouchers
Video tutorial on how to Invoice from Open Vouchers
Please send invoices to the email address of the school listed on your voucher.
Invoices should be submitted after services are completed - not before.
All services tied to a PO# must be fully rendered before submitting an invoice.
To help us process payments quickly, please submit invoices within 30 days of completing services and within the same school year.
The Accounts Payable department processes payments within 30 days of receiving a complete invoice.
Incomplete or incorrect submissions may cause delays.
For payment questions, please contact the school's accounts payable team directly. (As a reminder, Community Partners are not to reach out to families regarding payments per the vendor agreement.)
ACH payment options are available through REPAY, which also supports credit/debit, and virtual cards. To sign up, email: payableshelp@repay.com
All invoices must be itemized and include:
Invoice Date
Student Name, PO Number, and Service Description
Unique Invoice Number (you may use the PO#)
Line Item Total and Invoice Total
Payee Name and Billing Address
If submitting a voucher in place of an invoice, please include your signature
A simple video guide showing how to submit your credit memo.