Therapy Procedure Scenarios
Therapy Procedure Scenarios
Embedded Files
What do I do when...
I'm sick/have a last minute emergency/etc.:
Follow the procedure located here in our Unplanned Time Off Module
I'm requesting planned time off:
Follow the procedure located here in our Planned Time Off Module
I would like to change my hours or utilization target:
Email Mandy Law (mandy.law@sensiblecare.com) and CC Nicole Garcia (nicole.garcia@sensiblecare.com)
Subject Line: Provider Name- Topic
Example: Joe Smith- Hours Change Request
I have a client who would benefit from being seen bi-weekly:
Create a Ticket assigned to "Therapy Leads (8 users)"
Visibility: Internal Only
Category: Treatment
Priority: Medium
Subject: Bi-Weekly Consult Request
Body:
Client name:
Number of sessions held:
Safety concerns:
Reason for meeting bi-weekly:
Duration of bi-weekly sessions:
How opposing weeks will be occupied:
I have a question about a Kaiser client:
Create a Ticket assigned to "Therapy Leads"
Visibility: Internal Only
Category: Treatment
Priority: Medium
Subject: Kaiser Client Question
OR
Ask your question in the "Kaiser Providers Chat"
I would like to consult for a client discharge:
Create a Ticket assigned to "Therapy Leads"
Visibility: Internal Only
Category: Treatment
Priority: Medium
Subject: Client Discharge Consult Request
I would like to consult if we are the right level of care for a client:
Create a Ticket assigned to Jennifer Scott
Visibility: Internal Only
Category: Treatment
Priority: Medium
Subject: Client Discharge Consult Request
My internet/power is out:
Follow the procedure located here in our Blackout / Tech Interruption Module
I need to make a CPS report:
Follow the procedure located here in our Mandated Reporter Module
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