Unlicensed Position Onboarding Steps

What to Expect - Your Onboarding Specialist will reach out within 24 hours of your Verbal Offer from your Recruiter.

Required Timeline - If your Onboarding Specialist was unable to reach you, please return their call within 24 hours of receiving your Welcome Email. 

What to Expect - We will send you a Background Consent Form from Checkr to authorize SelectQuote to run your background check - if you don’t see this within 24 hours of verbally accepting your offer with your Recruiter (excluding weekends and holidays), please reach out to your Onboarding Specialist.

Required Timeline - Please submit your background consent within 24 hours of receiving your email from Checkr.

Have more questions? Click Here!

What to Expect - We will request front and back color copies of your Driver's License or State ID from you in your initial Welcome email. Please send this to your Onboarding Specialist via email. 

Required Timeline - Send within 24 hours maximum of receiving initial email. 

What to Expect - Once your Checkr background is passed, and the initial request for your Driver's License is fulfilled, you will receive this in your email from iCims with login instructions.

Required Timeline - Complete promptly, within 24 hours of receiving email.

Speed Test Instructions

We recommend this be done on a hardwired connection as our equipment will not allow you to connect wirelessly. If you do not have access to a device with a direct hardwired connection (i.e. no computer or laptop), we will accept a speed test from a cell phone or tablet that is from a Wi-Fi connection (not your mobile carrier). You must run a speed test from www.speedtest.net to meet the internet requirement.

We cannot accept speed tests from mobile/wireless servers - T-Mobile and Verizon are examples of this. Even though they provide a router/modem, the signal is from their 5G/4G/LTE wireless service. These signals will fluctuate and will not provide the consistent speeds needed to run our systems. 

We ask that you make phone contact with your Internet Provider to confirm the speed eligibility for your specific address before the Internet speed test deadline.

Required Deadline - Your Onboarding Specialist will give you the deadline of when you need the sufficient speeds by. These are required before we can ship you equipment. 

If speeds of 20 Mbps upload and 20 Mbps download are not provided by the given deadline before the start of class, you will not be able to move forward with the position.

What to Expect - Sent by email from Ultimate Software (onboardingsupport@selectquote.com) 

Subject: IMPORTANT: SelectQuote's UKG Onboarding Packet. Please make sure to check your SPAM folder for this email if you have not received anything in your inbox. It is required to use a computer/laptop when accessing this site to avoid submission errors. If you have any issues while using UKG, you can use the document below to assist you. You can also reach out to your Onboarding Specialist. 

Required Timeline - Complete within 24 hours of receiving email.

UKG Pro Onboarding How-To Guide

What to Expect - Around the same time you receive your UKG Onboarding email, you will also receive an email from our outside vendor, Equifax titled, "Complete your SelectQuote I-9 with Equifax."

 Using the link provided in the email, you will schedule a quick virtual meeting (this can also be done on a mobile device). Please have your acceptable documentation ready to show the verifier. You will need original hard copies of any identification document.

Please note that when completing the I-9 Verification, you must provide first name, middle initial, and last name. 

Required Deadline - 24-72 Hours from receipt of email from Equifax

Click Here for a Guide to Complete Your I-9

What to Expect - Once you receive your equipment, you will also receive setup instructions via email.

Required Timeline - Set up your equipment within 24 hours of receiving it. We want you to be fully set up and operating before the start of training. This allows us to take care of any equipment issues so that you are truly ready to focus on day one without technical problems. Please confirm that you are operating, or let your Onboarding Specialist know if you have missing or broken equipment or need any technical assistance. 

Find Equipment Setup Instructions Here!

What to Expect - After you have set up your equipment and confirmed this with your Onboarding Specialist, you can expect a final confirmation call from them one to two business days prior to your scheduled start date. This call is to ensure that you have all the necessary resources and all IT issues resolved to be fully prepared for your first day of training with us!

Required Timeline - Your final confirmation call will be completed no later than one business day prior to your scheduled class start date. If you have any questions, comments, or concerns with this step, please don't hesitate to reach out to your Onboarding Specialist; they will gladly assist!

What to Expect - You will receive an email from the Training Team typically 1-2 business days prior to your start day that will outline how to prepare and what to expect Day 1 and beyond. 

Required Timeline - The morning of your first day of training please make sure you are at your computer and on the Zoom link early for check-in! If you have any issues prior to the start of training please reply to the training email or reach out to your Onboarding Specialist.