Flexibility with appointment times and visits to meet your needs

We will give our honest professional opinion on your child’s needs.

We keep minimal waiting lists so intervention can happen at the right time.

We will work within our knowledge and skills and signpost you to other support if we cannot provide it.

We will follow our professional standards and guidelines as set out by the HCPC.

We will give you a clear breakdown of our services and the costs.

We will keep you informed of your child’s progress.

We will work together with you to promote your child's best interests.

We will follow evidence based practise.

We will give you as much notice as possible if we have to cancel an appointment.

We will be open about any problems and work with you to resolve them.

We will liaise with other professionals including NHS speech and language therapists.

We will provide you with the same named therapist to ensure continuity of care.

We always aim to provide a quality service, that gives you value for money.

We’ll always try and make therapy FUN for your child!