Embedded Files
User Guides (Warehouse and Schedulers)
User Guides (Warehouse and Schedulers)
Create&Approve Reservations.pptxCreating & Approving Reservations
Creating & Approving Reservations
This guide covers creating and approving C3 reservations
C3 | Checkin Process.pptxDriver Check-in, Unloading, & departing a load
Driver Check-in, Unloading, & departing a load
This guide walks you through driver check-in through completion
C3 - Planning Hot Load Training.pptxPlanning Training Guide
Planning Training Guide
This guide will walk you through how to mark a hot load, reporting, and process states
Site Super User Guides
Site Super User Guides
Creating a basic schedule in C3.pptxCreating C3 Schedule
Creating C3 Schedule
This guides walks through creating a basic schedule in C3
C3 | User Set Up Guide.pptxC3 User Setup
C3 User Setup
This guide walks you through setting up a user in C3
FAQs:
FAQs:
Carrier receives a tender that is going between Scotts facilities:
Carrier receives a tender that is going between Scotts facilities:
Carrier schedules a delivery appointment in C3 at the destination site using the available time slices. Carrier then goes to the origin point in C3 (or via email if not on C3) and schedules a pickup appointment.
Carrier attempts to schedule a delivery appointment at destination, but no time slices are available:
Carrier attempts to schedule a delivery appointment at destination, but no time slices are available:
Carrier should contact the destination site directly and ask if any accommodation can be made. If site can accommodate, they will approve the load as requested. If the site cannot accommodate, the carrier will need to select another day where time slices are available. Then they will go back to the origin point to address any adjustments to the pickup plan.
Carrier attempts to schedule a pickup appointment at origin, but no time slices are available:
Carrier attempts to schedule a pickup appointment at origin, but no time slices are available:
Carrier should contact the origin site directly and ask if any accommodation can be made. If site can accommodate, they will approve the load as requested. If the site cannot accommodate, the carrier will need to select another day where time slices are available. Then they will go back to the destination delivery appointment and amend the appointment, if necessary.
Please contact us if you have any additional questions or issues
Please contact us if you have any additional questions or issues
Contact Scotts Support Team: c3support@scotts.com
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