Hi, I'm Scott, a technical content writer from North Carolina.

This informational article simplifies the complex topic of SD-WAN costs, addressing a common business pain point. It showcases my ability to research technical subjects and translate intricate financial and technological details into clear, actionable insights for a business audience. This piece demonstrates strong technical writing skills, my approach to content strategy by directly addressing user intent, and my understanding of IT infrastructure and networking solutions.

Originally published at https://www.encomputers.com/2024/02/sdwan-cost-pricing/

This guide helps small businesses navigate the often-overwhelming landscape of Microsoft 365 licensing options. It highlights my expertise in breaking down complex software offerings into digestible, user-friendly recommendations. This piece is a strong example of my technical writing capabilities, my focus on user-centric documentation, and directly supports my growing specialization in Microsoft Endpoint Management and Microsoft 365 solutions.

Originally published at https://www.encomputers.com/2025/03/ms365-licensing-recommendations/

This webcopy clearly outlines the scope, inclusions, and pricing of a foundational IT service plan. It demonstrates my skill in creating concise, well-structured documentation that sets client expectations and supports business development. This piece showcases my proficiency in technical writing for service descriptions, my attention to detail in defining service parameters, and my practical understanding of IT service delivery and business operations.

Originally published at https://www.encomputers.com/basic-it-support-services-plan/

This case study tells a compelling story of how a collegiate athletic conference modernized its IT, transforming challenges into strategic advantages. It highlights my ability to craft narrative technical content that showcases tangible business results (e.g., cost reduction, security improvements) from IT initiatives. This piece is a powerful example of my technical writing skills, my capacity for results-oriented content strategy, and my understanding of how IT solutions drive organizational success.

Originally published at https://www.encomputers.com/2025/06/case-study-a10-education/